Shangpu Consulting how to evaluate the quality and effectiveness of competitor research

Mondo Technology Updated on 2024-01-28

Competitor research is an important part of enterprise strategic analysis, which can help enterprises understand the market environment, competitive situation, competitive advantages and disadvantages, so as to formulate effective competitive strategies. However, the quality and effectiveness of competitor research is not easy to assess, and many factors need to be considered, such as research objectives, methods, data, analysis, reports, etc. Based on the experience and cases of consulting firms, this paper proposes a competitor research and evaluation framework, which includes four dimensions: accuracy, comprehensiveness, practicality and innovation. This article also gives some evaluation indicators and suggestions to help companies improve the quality and effectiveness of competitor research, so as to provide more valuable support for decision-making.

Competitor research refers to the process of systematically collecting, sorting, analyzing, and evaluating existing or potential competitors in the industry or market in which an enterprise operates. The purpose of competitor research is to help companies understand their relative position in the market, discover the strengths and weaknesses of competitors, and develop effective competitive strategies for future trends.

Competitor research is an important part of corporate strategic analysis, which can provide valuable information and insights for business decision-making. However, the quality and effectiveness of competitor research is not easy to assess, as it involves many factors, such as research objectives, methods, data, analysis, reports, etc. If the quality and effectiveness of competitor research is not high, it may lead to a misunderstanding or misunderstanding of the market and competitors, which can affect the company's strategy formulation and execution.

Therefore, how to evaluate the quality and effectiveness of competitor research is a matter of concern. Based on the experience and cases of consulting firms, this paper proposes a competitor research and evaluation framework, which includes four dimensions: accuracy, comprehensiveness, practicality and innovation. This article also gives some evaluation indicators and suggestions to help companies improve the quality and effectiveness of competitor research, so as to provide more valuable support for decision-making.

1. Accuracy.

Accuracy refers to whether the data and analysis researched by competitors are true, reliable, and valid. Accuracy is the foundation of competitor research, and if there are errors or biases in the data and analysis, the results of the survey will lose trust and value.

To evaluate the accuracy of your competitor research, you need to consider the following:

Data**: Whether the data is credible, authoritative and credible, and whether there is sufficient evidence and citation support.

Data collection: whether the data collection has a clear goal and scope, whether there are appropriate methods and tools, whether there are sufficient samples and coverage, and whether there is effective quality control and validation.

Data processing: whether there are reasonable specifications and processes for data processing, whether there is appropriate cleaning and integration, and whether there are effective confidentiality and security measures.

Data analysis: whether there are appropriate models and methods for data analysis, whether there is sufficient logic and evidence, whether there are correct explanations and inferences, and whether there are effective tests and evaluations.

In order to improve the accuracy of competitor research, it is recommended that companies take the following measures:

Diversify data**, try to use first-hand data, and refer to second-hand data and third-hand data to compare the consistency and difference of different** data.

Optimize data collection, select appropriate data types and indicators according to the purpose and scope of the survey, and use effective data collection methods and tools, such as questionnaires, interviews, observations, experiments, etc.

Standardize data processing, establish data processing standards and processes, and use professional data processing software and platforms, such as Excel, SPSS, SAS, etc., to clean, integrate, convert, and store data.

In-depth data analysis, using data analysis models and methods, such as descriptive analysis, correlation analysis, causal analysis, and high-quality analysis, extract valuable information and insights from the data, and form reports and presentations of data analysis.

2. Comprehensiveness.

Comprehensiveness refers to whether the content and perspective of competitor research cover all aspects of the market and competitors, and whether it can reflect the whole picture and details of the market and competitors. Comprehensiveness is the depth of competitor research, if the content and perspective are too one-sided or narrow, then the results of the research will lose completeness and detail.

To evaluate the comprehensiveness of your competitor research, you need to consider the following aspects:

Content scope: Whether the content scope covers all levels of the market and competitors, such as market size, market structure, market demand, market trends, market opportunities, market threats, number of competitors, competitor types, competitor characteristics, competitor strategy, competitor capabilities, competitor performance, etc.

Diverse perspectives: Whether the diverse perspectives take into account the different dimensions of the market and competitors, such as customer perspective, business perspective, channel perspective, partner perspective, social perspective, environmental perspective, technical perspective, legal perspective, cultural perspective, etc.

Distinct hierarchy: Whether the hierarchy distinguishes between the different levels of the market and competitors, such as the macro level, the meso level, the micro level, or the overall level, the segment level, the detail level, etc.

Logical clarity: Whether the logical clarity organizes and presents the information and analysis of the market and competitors in accordance with a certain logical sequence and structure, such as problem-oriented, goal-oriented, process-oriented, result-oriented, etc.

In order to improve the comprehensiveness of competitor research, it is recommended that companies take the following measures:

Expand the scope of the content, identify the various levels of the market and competitors that need to be covered according to the purpose and scope of the research, and try to collect and analyze relevant data and information to avoid missing or omitting important content.

Multi-angle analysis, from the perspective of different stakeholders, analyze the situation and impact of the market and competitors, try to consider the diversity and complexity of the market and competitors, and avoid a single or biased perspective.

Hierarchical presentation, according to the different levels of the market and competitors, the presentation of data and analysis is carried out separately, and the full picture and details of the market and competitors are displayed as much as possible to avoid confusion or blurred levels.

Clarify the logical structure, organize and present the data and analysis of the market and competitors according to a certain logical sequence and structure, try to make the process and results of the research clear and orderly, and avoid messy or disordered logic.

3. Practicability.

Practicability refers to whether the results of competitor research can meet the decision-making needs of enterprises, and whether they can provide effective support and guidance for the formulation and implementation of enterprises' strategies. Practicality is the value of competitor research, and if the results do not help the company solve problems or improve the situation, then the results of the survey will be meaningless and useless.

To evaluate the usefulness of competitor research, there are a few things to consider:

Goal alignment: Whether the goal alignment determines the purpose and scope of the survey according to the strategic goals and needs of the enterprise, whether it can answer the questions that the enterprise is concerned about, and whether it can solve the problems faced by the enterprise.

Method adaptation: Whether the method adaptation selects appropriate research methods and tools according to the characteristics and circumstances of the market and competitors, whether it can effectively collect and analyze data, and whether it can effectively present and communicate the results.

Feasible results: whether feasible results are based on the results of data and analysis, feasible suggestions and solutions are put forward, whether they can provide effective support and guidance for the formulation and implementation of the company's strategy, and whether they can provide effective help for the company's competitive advantage and performance improvement.

Feedback loop: whether the feedback loop provides effective feedback and evaluation according to the process and results of the survey, whether it can find and improve the deficiencies and defects of the survey in a timely manner, and whether it can continuously optimize and improve the quality and effect of the survey.

In order to improve the usefulness of competitor research, it is recommended that companies take the following measures:

Clarify the alignment of objectives, determine the purpose and scope of the research according to the strategic objectives and needs of the enterprise, formulate the research plan and program, clarify the research questions and assumptions, and ensure that the results of the research can meet the decision-making needs of the enterprise.

Flexible method adaptation, according to the characteristics and situation of the market and competitors, select appropriate research methods and tools, flexibly adjust and improve research methods and tools, and ensure that the research process can effectively collect and analyze data, present and communicate results.

Create feasible results, put forward feasible suggestions and plans based on the results of data and analysis, combine the resources and capabilities of the enterprise, consider the difficulty and risk of implementation, and ensure that the results of the survey can provide effective support and guidance for the formulation and implementation of the company's strategy.

Establish a feedback loop, carry out effective feedback and evaluation according to the process and results of the survey, find and improve the deficiencies and defects of the survey in a timely manner, continuously optimize and improve the quality and effect of the survey, and form a continuous improvement mechanism for the survey.

Fourth, innovation.

Innovativeness refers to whether the content and form of competitor research can break through traditional thinking and models, provide novel perspectives and insights, and trigger new thinking and action. Innovativeness is the height of competitor research, and if the content and format are too mediocre or stale, then the results of the survey will lose their attractiveness and impact.

To evaluate the innovativeness of competitor research, there are a few things to consider:

Content innovation: Whether content innovation can discover and explore new characteristics and trends in the market and competitors, whether it can provide novel perspectives and insights, and whether it can trigger new thinking and actions.

Form innovation: whether form innovation can use new methods and tools, whether it can present new data and analysis, whether it can adopt new reporting and presentation methods, and whether it can improve the efficiency and effectiveness of research.

Value innovation: whether value innovation can provide new support and guidance for the formulation and implementation of the enterprise's strategy, whether it can provide new help and promotion for the enterprise's competitive advantage and performance improvement, and whether it can provide new opportunities and impetus for the innovation and development of the enterprise.

In order to improve the innovation of competitor research, it is recommended that companies take the following measures:

Pursue content innovation, constantly discover and explore new characteristics and trends of the market and competitors, provide novel views and insights, trigger new thinking and actions, and increase the depth and breadth of research.

Explore form innovation, constantly use new methods and tools, present new data and analysis, adopt new reporting and presentation methods, improve the efficiency and effectiveness of research, and increase the quality and influence of research.

Create value innovation, continuously provide new support and guidance for the formulation and implementation of the company's strategy, provide new help and promotion for the company's competitive advantage and performance improvement, provide new opportunities and impetus for the company's innovation and development, and increase the value and significance of research.

Summary. Competitor research is an important part of corporate strategic analysis, which can provide valuable information and insights for business decision-making. However, the quality and effectiveness of competitor research is not easy to assess, and many factors need to be considered, such as research objectives, methods, data, analysis, reports, etc. Based on the experience and cases of consulting firms, this paper proposes a competitor research and evaluation framework, which includes four dimensions: accuracy, comprehensiveness, practicality and innovation. This article also gives some evaluation indicators and suggestions to help companies improve the quality and effectiveness of competitor research, so as to provide more valuable support for decision-making.

The main contributions and innovations of this paper are:

This paper proposes a framework for the evaluation of competitor research, which includes four dimensions: accuracy, comprehensiveness, practicability and innovation, and provides a systematic method and tool for the evaluation of competitor research.

Some evaluation indicators and suggestions are given, which provide some reference and guidance for enterprises to improve the quality and effect of competitor research from the aspects of data **, data collection, data processing, data analysis, content scope, diverse angles, clear hierarchy, clear logic, goal alignment, method adaptation, feasible results, feedback loop, content innovation, form innovation, value innovation, etc.

Based on the experience and cases of consulting companies, the application and effect of the competitor research and evaluation framework are demonstrated, and some practical demonstrations and enlightenment are provided for enterprises to conduct competitor research.

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