Shenzhou Tianxia canteen fine management construction plan.
I. Introduction. With the continuous expansion of the scale of the enterprise and the increasing number of employees, the management quality of the canteen, as an important place for employees to eat daily, directly affects the physical health and work efficiency of employees. In order to improve the management level of canteens and provide better catering services, this paper proposes a construction plan for the fine management of canteens.
Second, the significance of fine management.
Fine management is a concept and culture, which is based on routine management and leads routine management to depth. By refining the rules and regulations in the management, optimizing the work process, and implementing the responsibility system, the management benefits are maximized. The introduction of refined management concepts in canteen management can improve the service quality and management level of canteens, and provide employees with more healthy, safe and delicious catering services.
Third, the construction plan.
1.The rules and regulations are refined.
Formulate detailed canteen management rules and regulations, including regulations on food procurement, processing, storage, distribution, etc. Stipulate the procurement standards and acceptance standards of ingredients, and establish an evaluation mechanism for food ingredients; Stipulate the specific process and operation specifications of food processing to ensure food hygiene and safety; Stipulate the temperature, humidity and other conditions of food storage to ensure the freshness of ingredients; Stipulate the time, temperature and other requirements for food delivery to ensure that employees eat in a timely manner. Through the refinement of rules and regulations, the management of the canteen can be made to follow and the management efficiency can be improved.
2.Workflow refinement.
Optimize canteen workflows and improve work efficiency. Including the development of detailed procurement plans, processing plans and distribution plans, reasonable arrangement of personnel and time; Establish food acceptance standards and operating specifications to ensure food quality and safety; Establish food storage and distribution routes to ensure that ingredients are fresh and delivered on time; Establish a dining management system for employees, standardize dining order and environmental hygiene. Through the refinement of the work process, the efficiency of the canteen can be improved, and waste and repetitive work can be reduced.
3.Responsibility implementation is refined.
Clarify the responsibilities and work requirements of each position, and establish a responsibility system. It includes clarifying the procurement responsibilities of procurement personnel, the acceptance responsibilities of acceptance personnel, the processing responsibilities of processing personnel, the distribution responsibilities of distribution personnel, and the hygiene responsibilities of cleaning personnel. Establish post work standards and assessment mechanisms to ensure that all personnel can complete their work tasks in accordance with the requirements. Through the refinement of the implementation of responsibilities, we can ensure the smooth progress of various tasks and the timely resolution of problems.
4.Refinement of training.
Carry out comprehensive training for canteen staff to improve the professional level and professionalism of employees. Including food safety knowledge training, food processing skills training, service attitude training, etc. Through the refinement of training, the comprehensive quality and service level of employees can be improved, and the overall image and reputation of the canteen can be improved.
5.Supervision and inspection refinement.
Establish a sound supervision and inspection mechanism to ensure the implementation and implementation of the work of the canteen. Including regular inspection and evaluation of the canteen, timely rectification and feedback when problems are found; Establish channels for employee opinions and suggestions, and collect and deal with employee feedback questions and opinions in a timely manner; Regularly summarize and report on the work of the canteen, summarize experience and lessons, and continuously improve the management level and service quality. Through the refinement of supervision and inspection, problems can be found and solved in a timely manner, and the effectiveness of canteen management can be improved.