1. Business Development Department.
1.Relevant management system (provide a list of catalogs).
2. Financial Management Department.
1.Relevant management system (provide a list of catalogs).
2.Funding for environmental safety (reference).
3. General Management Department.
1.Relevant management systems (contract management, procurement management, training management, assessment management, etc.) (provide a directory list).
2.Property management service contract (service time, signing time, signatory clearly written (provide Poly Phase I)).
3.Procurement contracts (office supplies, labor protection supplies, environment, safety equipment, facilities, tools, etc.).
4.Outsourcing contract (elevator maintenance, garbage removal, greening maintenance, cleaning and sanitizing, security services, etc.) The outsourcing parties are:
5.*Business evaluation (with **business qualification) (on-site view).
6.*Business directory (word or scan copy available).
7.Purchase receipt (provide 3-4 scanned copies, corresponding to the above purchase contract).
8.Training plan (word or scanned copy provided).
9.Training records (on-site viewing).
10.Personnel files (3 copies in total provided by different departments) (on-site viewing).
11.Performance appraisal (3 copies in total from different departments) (on-site view).
12.Personnel Capability Assessment Form (on-site viewing).
Fourth, the engineering technology department.
1.Relevant management system (provide a list of catalogs).
2.Equipment and facilities ledger (list provided).
3.List of special equipment and equipment, verification records (provide ledger list and verification scans).
4.Fire-fighting equipment and facilities ledger (provide ledger list), spot check record (on-site viewing).
5.List of measuring equipment and third-party calibration certificates (digital clamp meter (multimeter), high-voltage electroscope, etc.).
6.Annual, semi-annual, quarterly, and monthly maintenance plans and implementation records (on-site inspection) of equipment and facilities
7.Elevator maintenance records, elevator maintenance personnel qualifications (on-site view).
8.Electrician's certificate (on-site view).
9.Sanitation permit, water quality test report (on-site viewing).
10.Annual inspection report of fire protection system (on-site inspection).
5. Quality Management Department.
1.Relevant management system (provide a list of catalogs).
2.A list of identified laws, regulations, and relevant standards (word or scan copies are provided where available).
3.Satisfaction survey form (3-4 copies) (word or scan copies available).
4.Statistical analysis of satisfaction (word or scanned copy provided).
5.Satisfaction rate, maintenance timeliness rate, call return visit rate index statistics (provide word or scanned copy).
6.Monthly quality inspection records (project manager, safety, environment, customer service, etc.) (on-site inspection).
7.Non-conformance corrective review, analysis, reporting, correction, verification of preventive actions (on-site inspection).
6. Project Service Center (Project Site).
Project Manager Qualification Certificate.
Environmental Factors and Hazard Identification Form (available upon availability).
Significant environmental factors and unacceptable risks (significant hazards) (where available).
1.Customer service.
1) Work instructions (provide a list of directories).
2) Customer feedback - repair report - dispatch (public area maintenance) (online operation) (on-site view).
3) Property charging service (online operation) (on-site view).
4) Monthly visits (on-site inspections).
2.Greening maintenance, cleaning and sanitizing services.
1) Work instructions (provide a list of directories).
2) List of equipment and tools (list provided).
3) Training records (on-site viewing).
4) Cleaning record (on-site inspection).
5) Greening maintenance plan and implementation records, monthly evaluation reports, and rectification records (on-site inspection).
6) Pest control records (on-site viewing).
7) Sanitize plan, record, evaluation, disinfection record (on-site view).
3.Security services.
1) Work instructions (provide a list of directories).
2) List of equipment and tools (list provided).
3) Security certificate (2-3 copies, on-site inspection).
4) Emergency plan, emergency drill and record, (provide word or scanned copy).
5) Inspection records, (on-site inspection).
6) Duty and post hand over the first record, (on-site viewing).
7) The monitoring center is on duty and the first record is handed over (on-site viewing).
8) Registration records of foreign vehicles entering and exiting, (on-site inspection).
9) Registration records of the entry and exit of outsiders; (Live viewing).
Note: It is best to provide documents for system documents and operation documents, and at least to provide a table of contents;