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Adaptability is one of the elements of public examination interview. After systematic learning, most students can basically master the answering methods and skills of contingency questions, but there are often problems such as incomplete problem solving, weak pertinence of problem-solving measures, and lack of situational sense in answering. How can you answer the emergency response type questions well?
1.Focus on the stem question.
The contingency questions test whether the candidates can respond quickly and find specific solutions to solve the problems in the situation of sudden accidents and other stressful situations, and test the candidates' ability to solve problems, so whether they can focus on the stem questions, and the specific analysis of specific problems directly affects the answer score.
To focus on the question stem problem, it is necessary to improve the accuracy of the question review and grasp the problem words in the question stem. For example, in the title "Uncle Li in the community loves to pick up waste and often piles it up in the corridor, causing dissatisfaction among the surrounding residents." Brother Zhao, a resident, threw away the waste without notifying Uncle Li. Uncle Li was very angry, so the two had a quarrel, and Uncle Li came to the neighborhood committee to ask for an explanation. You are Xiao Zhang, a staff member of the neighborhood committee, what will you do? When reviewing the question, it should be clear that there are three problems in the question stem: Uncle Li picked up waste and piled it up in the corridor to cause dissatisfaction among residents, Brother Zhao did not notify Uncle Li to throw away the waste, and Uncle Li was angry that the two quarreled.
2.Pay attention to the sense of context in your answers.
Contingency questions are generally emergencies, and the strength of the sense of situation will also affect the score of the answer to a certain extent. To create a good sense of context, you need to do the following:
1) Use some words that express the urgency of time as much as possible, such as "immediately", "immediately", "immediately", "immediately", "quickly", you can feel the difference between "I will rush to the scene" and "I will rush to the scene immediately" in terms of reaction speed;
2) Problem-solving needs to be prioritized and contextualized. For example, in the above topic, it is necessary to give priority to the urgent problem of Uncle Li arguing angrily, and then solve the problems of Brother Zhao not informing Uncle Li to throw away the waste and Uncle Li picking up the waste and piling it up in the corridor.
3.Pay attention to identity rights and responsibilities.
In the answer to the contingency type questions, candidates should pay attention to the "identity" set in the question stem, because different identities determine your identity authority and the resources you can use to deal with the problem.
For example, "As a staff member of a reservoir during the recent heavy rains, you found that the water level of the reservoir was almost at the warning line, but there were still several herders downstream who had not been moved, and they did not have communication tools. What do you do? When answering this question, you need to pay attention to the fact that your identity is "duty officer" and you must do a good job on duty, so in the face of emergencies, we need to immediately report to the leadership, contact the village cadres, and do a good job of monitoring at any time.
4.Detail of the problem-solving measures.
When answering contingency questions, it is necessary to do a good job in the measures, which should not only have details, but also reflect the professionalism of solving the problem. For example, "In a community, more and more residents park their private cars on the community fitness venue, occupying the residents' fitness space, and for this reason, the owner and the residents have conflicts, as a street worker, how will you deal with it?" When solving the problem in the question, students may say stop the conflict, understand the situation, communicate and persuade, discuss and solve, we must pay attention to solving the problem carefully when answering, such as stopping the conflict, we can say "immediately rush to the scene of the conflict, identify yourself, separate the two sides of the conflict, explain that excessive emotions and behaviors are not conducive to the solution of the problem, I hope that both sides calm down their emotions, discuss and solve the problem together, if the behavior is too radical and leads to serious consequences, it will be reported to the police, which is not good for both parties." "Students must bear in mind that when dealing with problems, they must be concrete and pragmatic.
Of course, the mastery of all answering skills and the improvement of thinking logic are not achieved overnight, and we must continue to practice in our usual learning, so that practice makes perfect, in order to truly answer the strain questions well.