New Services Add Convenience to Automobile Consumption Automotive Aftermarket Observation No. 3

Mondo Cars Updated on 2024-02-22

From the asphalt roads in the city to the hardened village roads in the countryside, cars carry people and goods, carry the happy life of thousands of households, and quietly pull a huge new service market.

From personalized auto insurance to new energy vehicle insurance specialty products and services, to new energy vehicle battery leasing and auto financial leasing, new services in the automotive aftermarket, including financial services, are constantly emerging, meeting the diverse needs of consumers through innovative supply.

The supply of auto financial services is more abundant.

To do business, you need to keep working capital, and the burden of buying a car in full is a bit heavy. "In Shenzhen, Guangdong Province, Wang Shen, the head of a small and micro enterprise engaged in electronics, took a fancy to a luxury brand second-hand car at a second-hand car dealership, and the purchase price was 680,000 yuan. He learned from the auto finance commissioner that Bank of Communications provided second-hand car consumer loan services, so he decided to take out a loan to buy a car.

It only took 3 hours to apply online and verify offline, and the bank issued a car purchase loan of 470,000 yuan. Wang Shen said.

In China, after years of development, the automobile market has begun to accelerate from the first purchase-based to the demand for additional purchases and exchanges. The rise in second-hand car consumption has led to the vigorous development of the second-hand car financial market, which in turn has promoted the continuous growth of the second-hand car market.

Recently, Liu Liang, a citizen of Beijing, took a fancy to a car in the online live broadcast room of a second-hand car dealership. "I had plans to buy a car, and I learned that Ping An Leasing provides phased financial leasing services, which can reduce the burden of buying a car. "We provide vehicle evaluation and management services for second-hand car buyers, screen out accident cars, blister cars, meter adjustment cars, etc. in advance to help consumers choose more authentic and reliable car sources." The person in charge of Ping An Leasing introduced.

The down payment ratio is low, and there are many ...... models to choose fromIn recent years, financial leasing services have been chosen by more and more consumers due to their advantages. In 2022, the Notice on Several Measures to Invigorate Automobile Circulation and Expand Automobile Consumption issued by 17 departments including the Ministry of Commerce proposes to develop automobile financial leasing in an orderly manner, encourage automobile manufacturers, sales enterprises and financial leasing enterprises to strengthen cooperation and increase the supply of financial services. Relevant departments in Shanxi, Henan, Guangdong and other places have issued policies to encourage enterprises with automobile industry background to develop automobile financial leasing business through the establishment of financial leasing companies or joint financial leasing institutions.

Taking ICBC as an example, it has carried out strategic cooperation with more than 30 high-quality automobile manufacturers and dealer groups to provide consumers with full-chain and full-scenario financial services from car purchase to repair and maintenance, vehicle decoration, etc. From a national perspective, the demand for second-hand car credit is growing rapidly, financial leasing is in the ascendant, and financial institutions are competing to make the auto financial market cake bigger.

In the context of expanding domestic demand and promoting consumption in China, favorable policies in the field of auto finance have been continuously introduced, which has brought new opportunities for the development of the auto finance market and brought new impetus to the expansion of the auto aftermarket. Pan Wei, a researcher in the automotive industry at the China Merchants Bank Research Institute, said.

The supply level of the motor insurance market is constantly improving.

My car was scrapped due to an accident. After reporting the case, the insurance agency quickly identified the total loss, and also cooperated with the 4S store to launch a new car replacement service, and I used the car damage insurance amount to make up part of the difference in price to buy a new car, which was much cheaper than the market price. Chen Sheng, a citizen of Nan'an, Fujian Province, said.

In the automotive aftermarket, insurance plays an important role. Cars are large-scale consumption, and the amount of damage involved in the car is large, and there are certain personal risks in the process of driving. Insurance is indispensable for consumers to buy and use cars with confidence. In recent years, the accelerated development of the automobile industry has promoted the continuous improvement of the supply level of the auto insurance market, which has stimulated new demand for automobile consumption.

The size of the motor insurance market is expanding. The continuous increase in the number of motor vehicles and the number of insured vehicles has driven the rapid development of the motor insurance business. In 2003, China's car insurance premium was 5446.2 billion yuan, and by 2022, the original insurance premium income of motor vehicle insurance of property insurance companies will reach 821 billion yuan.

The level of risk protection has been improved. The "Guiding Opinions on the Implementation of the Comprehensive Reform of Motor Insurance" has been implemented since 2020, and the total liability limit of compulsory liability insurance has been reduced from 1220,000 yuan increased to 200,000 yuan, and the liability of commercial auto insurance increased.

Compared with the commercial car insurance I purchased 3 years ago, the premium has dropped by 300 yuan, but the protection has not decreased. In the past, it was necessary to buy separate glass breaking insurance and other types of insurance, but now the relevant protection responsibilities are included in the main insurance. Guo Xinxin, a citizen of Zhengzhou, Henan Province, said.

According to data from the Insurance Association of China, the number of motor vehicles covered by compulsory traffic insurance will increase by 4% in 20223%, and the amount of coverage increased by 44%, and the average car premium decreased by 05%。"The comprehensive reform of auto insurance benefits the majority of consumers and is helping to tap the potential of auto consumption. The relevant person in charge of the Insurance Association of China said.

The extension of the chain of automobile consumption has given rise to the first business. At the Xiamen International Racing Culture Festival held last year, there were wonderful professional events and new experience activities. Local insurance agencies customize insurance coverage for participants in relevant activities, including acute medical expenses, accidental medical expenses compensation, accidental disability compensation, etc., to escort the promotion of racing culture.

With the increasing abundance of car camps, self-driving tours, and events at all levels, the insurance industry can further give full play to its professional advantages and use scientific and technological means to provide risk reduction services. For example, in the preparation stage of the event, conduct a comprehensive risk assessment of the venue and facilities, provide safety advice and risk protection, use insurance leverage to carry out risk management, and provide emergency services during the event. This will not only better stimulate the consumer demand in the automotive aftermarket, but also open up a new track and space for the development of the insurance industry itself. Wang Xiangnan, deputy director of the Insurance and Economic Development Research Center of the Chinese Academy of Social Sciences, said.

The service content of the new energy vehicle insurance market is innovating. The continuous expansion of the scale of new energy vehicles has promoted the rapid development of new energy vehicle insurance business. In the first half of 2023, PICC P&C underwrote new energy vehicles with a year-on-year increase of 544%, CPIC's property and casualty insurance new energy vehicle insurance premium income increased by 65% year-on-year1%。According to an industry research report, the premium scale of new energy vehicle insurance will reach more than 500 billion yuan by 2030.

At the end of 2021, the Insurance Association of China (IAC) issued the Exclusive Terms for Commercial Insurance for New Energy Vehicles (Trial). Exclusive car insurance includes the most important "three electrics" system in new energy vehicles into the scope of vehicle damage insurance, and at the same time includes charging piles and other out-of-vehicle equipment into the insurance coverage, so as to enhance the protection for the majority of new energy vehicle owners. In recent years, special products and services such as 40-minute rescue power-up, three-electric extended warranty for new energy vehicles, and battery excess attenuation insurance products have emerged in an endless stream, which also makes consumers more assured when purchasing new energy vehicles.

In November last year, BMW (China) Insurance Brokers*** officially obtained the insurance brokerage business license. Since 2018, car companies such as BYD, Li and NIO have entered the auto insurance industry. Experts believe that car companies have a better understanding of vehicle performance and customer needs, and have certain advantages in risk assessment, and entering the insurance market is expected to promote accurate pricing of auto insurance and reduce consumer costs.

The supply of new services supports the expansion of the automotive aftermarket.

From the demand for auto consumer credit from car buyers, to the financial service needs of car sharing operators, after-sales parts service providers, intelligent terminal equipment providers and other parties, the supply of new services continues to support the expansion of the automotive aftermarket.

There is more room for innovation and promotes the development of new business formats. "In the past, loans could only be used to buy cars, but in the future, if you want to add equipment to the car, such as car clothing film, navigation equipment, etc., you can also borrow from auto finance companies. After listening to the latest policy introduced by the sales staff of the 4S store, Zhang Chi, a Beijing citizen who was looking at the car recently, was looking forward to it.

Last year, the revised Measures for the Administration of Auto Finance Companies came into effect, opening up policy space for auto finance companies to expand their business scope, expand their business regions, and enrich their financing channels.

The products are more diversified to meet the needs of segmentation. "If you buy out the battery at one time, the price exceeds your psychological expectations. If you choose to rent a battery, you only need to pay the rent now, and you can upgrade the battery or enjoy the battery swap service in the future. At the end of October last year, Zhou Binpeng, a citizen of Hefei, Anhui Province, ordered a NIO car because of his fancy for battery rental services.

With the further increase in the penetration rate and ownership of new energy vehicles, consumers' demand for products and services is more diversified, and the development of the new energy vehicle aftermarket has brought new opportunities for auto finance.

Better service and enhance customer experience. "That's what I'm looking for. Dou Haoning, a citizen of Changchun, Jilin Province, showed reporters the vehicle information on his mobile phone.

Now you can see the three-dimensional panorama of the vehicle on the **, and the information is clear at a glance. Dou Haoning said that this form of online car viewing reduces the time and energy cost of offline car viewing.

The online viewing and purchase of cars has driven the active "launch" of auto financial services. Open the "FAW Auto Finance" applet launched by FAW Auto Finance***, you can calculate the loan amount of consumers online, as well as provide diversified financial solutions for different models. Consumers can visualize the down payment and monthly payment amounts, and loan applications, credit assessments, and repayments can be completed online.

In the future, the participants of auto financial services can provide efficient and high-quality financial services for the development of the automotive aftermarket around all aspects of the 'auto ecology'. Wang Qian, deputy dean of the School of Economics of Jilin University, said. (Reporter Wang Guan, Qu Xinming, Xu Jing, Men Jiewei).

*:People**.

Related Pages