In order to ensure the safety and tranquility of the masses of the people, the party members and cadres of Bajiao Street stick to their posts, tighten their duties and missions, strictly implement various measures, quickly respond to the demands of the masses, eliminate risks and hidden dangers in a timely manner, practice "cadres are on duty, and the masses celebrate the festival", and make every effort to ensure various services during the holiday.
Hello, is it Park North Community Service Station? The upstairs residents of my house have run out of water, and the hot water has flowed to the first floor, so you can send someone over to take a look! "Okay, let's go right over. The duty room staff replied. Recently, the duty room of Bajiao Street received a report from a resident in the Park North Community at about 3 o'clock in the morning that the water running from the house of the upstairs resident of his house had flowed to the first floor.
After receiving the demands of the masses, Bajiao Street immediately mobilized staff from community, heat, property and other departments to rush to the scene to deal with the problem. Sun Ying, the head of the Park North Community Service Station, rushed to the scene as soon as possible, and preliminarily judged that there might be a leak in the heating pipe. It was understood that there was no one at home upstairs, and the mother of the head of the household lived in Unit 10 of the same building, and the community staff quickly contacted the mother of the head of the house to help open the door.
After opening the door, the water depth in the house was already below the foot surface, and the heating staff found that there was trachoma in the radiator of the upstairs resident's home, causing the heating pipe to rupture and leak. Due to the large noise caused by the emergency repair, in order not to affect the rest of the residents at night and stop the water leakage, after on-site discussion by the staff, it was decided to temporarily close the main valve and carry out emergency repair in the morning, which temporarily affected the heating of 54 households in 4 units. After learning the news, Sun Ying contacted the social worker of Baopian to send a notice of heating outage on the residents' WeChat**, and helped the residents clean up the sewage in their homes and corridors, and worked from about 3 a.m. to early in the morning. At about 8 o'clock in the morning, the heating company launched emergency repairs and successively restored the heating of the remaining 48 households except for the 6 households with the same heating line for the leaky households. In order to solve the heating problem for the remaining six households as soon as possible, the sub-district urban management office, the community and the heating company communicated with each other and decided to temporarily replace the damaged radiator with a pipe, and then purchase a new radiator to replace it after the holiday. With the joint efforts of everyone, at around 11 a.m., the remaining six households were restored to heating.
When we found that the heating leaked, we were in a hurry, but fortunately, with your help, the leakage was solved in time. Residents expressed their gratitude to Sun Ying again and again.
The community helps residents solve practical difficulties in a timely manner, and guards the warmth of winter for residents with sincere and considerate services, which further enhances the close connection between the community and residents. The community will continue to provide high-quality and convenient services for residents, and be a "caring person" for residents.