Recently, there was a dispute between a crew member and a passenger on the train, which aroused widespread concern in the society.
When the man was taking a break from buying a meal ticket, he was dissatisfied with the flight attendant's meal in the dining car, and the two sides quarreled. The man believed that the flight attendant should not eat at the passenger's dining place, while the flight attendant believed that there was nothing wrong with his behaviour. After the incident was filmed and uploaded to the Internet, it caused heated discussions among netizens.
However, as the incident fermented, the central media also intervened in the matter and commented and criticized the incident. The central media believes that it is reasonable for the flight attendant to eat in the dining car, while the man's behavior is a bit excessive. They called on the public to look at this matter rationally and not to over-hype and expand it.
It is understood that the man had clearly known the rules for the use of the dining car when he purchased the dining ticket, but he still had an argument with the attendant because of his personal emotions. This kind of behavior not only affects one's own image, but also wastes social resources.
We should look at this matter with a calm mind, respect everyone's rights and obligations, and work together to maintain social harmony and stability.
His remark that "waiters shouldn't eat in restaurants" clearly lacks common sense and reasonableness. As a public dining area, the dining car is not only for passengers to eat, but also for flight attendants to change shifts and eat. Men do not have the right to chase away flight attendants or denounce them loudly. On the contrary, his behavior is more like self-hype on the Internet, which has caused unnecessary controversy and criticism.
Despite facing criticism and controversy from netizens, the man did not choose to back down, but firmly expressed his views in the comment area. He didn't think he had done anything wrong, but that there was a problem with the flight attendants. Therefore, he insisted on not deleting the relevant ** and responded to the questions of netizens. At the same time, he believes that his rights and interests in public places have been violated and that the services he has paid for should be protected and should not be disturbed.
While the young man was still holding his point, the Guangzhou Railway Group had already taken active action. On February 22, they issued a note in which they frankly admitted their mistake and punished the conductor involved accordingly. Guangzhou Railway Group said that the conductor's sense of service was not strong enough, which had an impact on the rest of passengers, so they criticized and educated them.
The Guangzhou Railway Group is selfless, attacking its own people first and punishing the conductor, hoping to win favor and calm down, but it backfired. Netizens didn't buy it, thinking that this treatment was unfair. They are on the side of "truth", but the truth is not who shoots **, who is loud, and who is strong. So the comment area of Guangzhou Railway Group was miserable and had no choice but to close the comments.
CCTV made an important comment on this matter on the 23rd, pointing out that in the dispute, it cannot simply be considered that the party of *** is naturally justified. The comments criticized both the guys involved and the handling of the Guangzhou Railway Group, especially the way the Guangzhou Railway Group handled it. If the Guangzhou Railway Group could handle it fairly and act objectively, perhaps this matter would not have caused such a big controversy, and there would be no need for the central media to speak out.
In the commentary, CCTV first pointed out three problems for passengers. First of all, food trucks are public spaces that everyone has the right to use, not a private space for any one person. Second, passengers should anticipate the possibility of encountering a noisy environment while resting in the dining car as part of the humane initiative. Finally, CCTV emphasized that when encountering problems, they should be solved through normal communication, rather than raising their mobile phones to take pictures at the beginning, which will only exacerbate the conflict. The comment pointed out to the end that it is not whoever *** is naturally justified.
In its commentary, CCTV further pointed out the mistakes made by the Guangzhou Railway Group in handling the matter. First of all, the basis for punishment is not clear. Although the emphasis on service is not strong, it seems to ignore the unreasonable behavior of passengers, which seems to be fair, but in fact may promote the bad atmosphere of "mobile phone judges" and "whoever makes a big fuss is justified". The comments from CCTV were direct and pointed, accurately pointing to the core of the problem. In fact, what was supposed to be a simple thing was complicated by passenger shooting**. The Guangzhou Railway Group's habitual apology not only fails to settle disputes, but may also have a negative impact on the social atmosphere.
For the guy involved, although he had to apologize with tears under the condemnation of netizens and the criticism of the central media, this apology seems to lack sincerity, and it is more like a compromise made under pressure from netizens. He apologized for what he said that day, "waiters are not qualified to eat in the dining car," but then vigorously defended himself, claiming that he was physically and verbally threatened by the flight attendants in a stressful state. Moreover, his apology seems to be only aimed at irrelevant netizens, rather than directly apologizing to the flight attendant concerned.
Although the man has issued an apology, he still insists that he is right and that the flight attendant is wrong. Therefore, this apology seems to lack real sincerity. He should be more sincere in apologizing to the person who has been hurt, rather than just showing a gesture to the outside world. His actions not only caused the flight attendants to be unjustly punished, but also caused them to be punished for no reason. This apology may just be forced by the pressure of netizens and the condemnation of **, trying to calm down the incident after the Guangzhou Railway Group handles the matter and end the online violence it faces.
Finally, we should learn from this incident. Young people in modern society, although mobile phones bring a lot of convenience, it does not mean that at any time, when encountering anything, you can take out your mobile phone at will to record** and upload it to the Internet. More appropriate communication and expression are essential to maintain good interpersonal relationships and social harmony. Otherwise, if you misbehave, you may suffer unexpected backlash. Just like the man on the K511 train and Grandma Xu, an Internet celebrity who smashed the train in Xu Wen not long ago, their actions have attracted widespread attention and criticism.
We encourage everyone to actively share their views on this phenomenon.
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