Recently, some consumers complained to a reporter from Yangcheng Evening News that when dining at the Indigo Hotel in Venice, Shenzhen, they found multiple foreign objects on the crab legs, which made people sick and nauseated. I thought that the luxury buffet of a five-star hotel should be of a high standard, but it turned out to be a big surprise. What makes consumers even more dissatisfied is that after the incident, the hotel's disapproving attitude can't help but make people question whether the five-star hotel service is not true to its name.
The crab legs have a large number of unidentified black spotsIt is understood that Ms. Cheng visited the hotel in mid-January, accompanied by a number of friends. "Thinking that this is a 'five-star' hotel, a seafood buffet costs a few hundred yuan, and the product must be good. After choosing a few kinds of seafood on the table, Ms. Cheng and her friends started the mode of chatting while eating. Suddenly, a friend was surprised to find that many black round particles were densely attached to the crab legs on the plate. At this time, Ms. Cheng had already eaten a crab leg. "It's a boiled crab leg, but it doesn't taste good. Unlike the seafood you usually eat, it has a natural umami taste. I don't know what these black things are, and I don't know if they're harmful, but they look disgusting. ”
As soon as possible, Ms. Cheng and her friend complained to the hotel. First of all, a chef came and after looking at it, he said that these were "crab eggs" and said that they were inevitable during the processing process and could not be cleaned. The solution given is: just change it. Meaning, consumers eat it. We don't agree with this at all. This is a 5 star hotel, not a roadside stall. Seeing such hygienic conditions, we simply can't eat. Ms. Cheng and her friends said that they had seen "crab eggs", and judging from common sense, they could not be "crab eggs". Subsequently, the hotel sent another high-level staff member. The staff member did not explain the foreign body issue, but argued that Ms. Cheng and her friend's meal time did not include the crab leg meal, which means that the crab leg was an additional gift. Ms. Cheng took out the meal ticket, and the meal time was from 4:30 p.m. to 9 p.m., which was during that time period. "The argument that it is not at mealtime is untenable. Ms. Cheng emphasized. In the end, until they left the hotel, Ms. Cheng and her friends did not receive an explanation from the hotel about the unidentified substance of the crab legs. "We just want to know what these things are, why they are not washed and served to consumers, and if they are eaten, there is a food safety risk. ”Crab leeches are not suitable for the tableThe reporter's investigation found that many netizens had experiences similar to Ms. Cheng. A netizen said that she just bought fresh king crab from the supermarket, and halfway through the processing, a lot of bugs came out of it, and posted related **. The reporter saw from ** that the black particles on the crab were basically the same as the black foreign bodies on the crab legs encountered by Ms. Cheng, and there were live insects moving on the crab body. Another blogger posted that when dining in a hotel in Fujian, a large number of black spots and "bugs" were found on the king crab cooked by the chef. What exactly are these black foreign bodies and bugs? According to a Japanese restaurant owner, the black spots can be seen on the Matsuba crabs, which are the eggs of the crab leeches that are attached to it. The owner believes that there is no need to worry about these black spots, the more black spots, the more delicious the crab meat. "Because the pine leaf crab has to molt regularly, there are many leeches on the shell, indicating that it has been molting for a long time, so the meat will be relatively full. Zhou Zhuocheng, deputy director of the Native Aquatic Biology and Water Ecology Professional Committee of the China Fishery Association, said in an interview that the black particles are crab leech egg sheaths, which are more common on wild sea crabs such as king crabs, pine leaf crabs, and hairy crabs, and do not parasitize the human body. The reporter's inquiry found that Hema Xiansheng has also had a number of similar complaints in recent years. For example, in 2021, consumers complained that foreign objects were found in king crab purchased from the supermarket. In June last year, a similar situation occurred when some consumers ate steamed snow crab with garlic vermicelli freshly processed by Hema. Hema Fresh's response is that the black insects are crab leeches, which will attach to the king crab to lay eggs, which is a normal phenomenon and has no harm to the human body and does not affect consumption. During the interview, many consumers said that they would find it "disgusting" even if they knew that these were crab leeches. Ms. Cheng said that it is understandable that there are leeches and other attachments on the legs of live crabs, but it is not suitable to serve them on the table. After the reporter asked, the hotel apologizedA reporter from Yangcheng Evening News visited a number of large fresh supermarkets in Guangzhou to understand the situation. In a large supermarket in Tianhe District, the crab legs of the pine-leaf crab and the whole king crab gift box in the gift box were not found to be attached to the black particles from the outside. During the visit to Hema Fresh, the reporter noticed that the store did not clearly indicate the possibility of crab leeches and insect eggs at the king crab sales counter and ** product page, and there was no staff to remind them on the spot. 
At present, there are snow leaf crabs, king crabs, snow crabs, etc. on the market, mainly from imports. A customs official revealed that during the quarantine inspection of imported crabs, the health status and mortality rate will be checked, and the body surface and head and chest plate will be checked for black or white spots and parasite infection. However, crab leeches are considered companions and not parasites. The reporter found through the inquiry system of the food safety sampling announcement results of the State Administration for Market Regulation that since 2020, the number of unqualified crabs (aquatic products, including marine crabs and freshwater crabs) in the country has been about 16 batches, and the unqualified items are mainly heavy metal cadmium exceeding the standard and illegally adding malachite green. No unqualified parasites have been detected in any batches. Regarding Ms. Cheng's complaint, the reporter contacted Hotel Indigo Shenzhen Venice. On January 22, Hotel Indigo Shenzhen Venice replied to a reporter from Yangcheng Evening News, expressing sincere apologies to consumers for Ms. Cheng's complaint, and at the same time denied the previous statement of crab eggs, saying that the black substance was crab leeches. "The kitchen was really not cleaned when it was being cleaned. The person in charge of the relevant department of the hotel said that the salvaged pine leaf crab and Alaskan crab (king crab) will have this situation, but all these things are scraped off when steamed. After the incident, the hotel turned all the crab legs out to check, but unfortunately, only Ms. Cheng and her friends got crab leeches on the crab legs, and the others were clean. The person in charge said that although there are crab leeches on the crab legs, they are steamed at high temperatures and there are no food safety problems.
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