Southern Network News (Reporter Li Jiechan) reporter learned from China National Railway Group ***WeChat*** that on February 6, the railway Spring Festival entered the 12th day, and the passenger flow remained high, and the national railway is expected to send 12.9 million passengers and add 1,789 passenger trains. Local railway departments have made overall plans to cope with low temperatures, rain, snow and freezing weather and passenger travel service guarantees, and continue to increase capacity in areas and routes where the weather improves, so as to meet the travel needs of passengers to the greatest extent.
According to reports, local railway departments pay close attention to the travel needs of Spring Festival passengers, and on the premise of ensuring safety, coordinate the deployment of locomotives and EMUs, increase passenger trains in popular directions in a timely manner, and carefully provide station and train passenger services to meet the travel needs of passengers to the greatest extent. Beijing Bureau Group Co., Ltd. has arranged 178 additional passenger trains in Taiyuan, Shenyang, Harbin, Changchun, Zhengzhou, Xi'an, Wuhan, Shijiazhuang and other directions. Shanghai Bureau Group Co., Ltd. plans to add 528 passenger trains, including 336 through passenger trains, 192 passenger trains in the tube, and 289 EMU trains to implement reconnection operation. Chengdu Bureau Group Co., Ltd. actively connects with local **, and according to the distribution of migrant workers, it has added 20 night high-speed trains in popular directions such as Shanghai, Nanjing, Hangzhou, Shenzhen, and Chongqing. The main stations under the management of Wuhan and Guangzhou Bureau Group Companies have increased refund and change windows to facilitate the service of passengers, and additional young volunteers have been dispatched to provide consultation and guidance services for passengers at the station service desks, ticket gates, ticket halls and other positions. Jinan and Zhengzhou Bureau Group Co., Ltd. strengthened the maintenance of station and train order, and assigned additional personnel on duty in key places such as platforms, entrances, and elevators of major railway stations in the tube, laid anti-slip mats, and strengthened safety guidance. Some stations of Nanning Bureau Group Co., Ltd. have set up special channels for "urgent passengers" during peak passenger flow hours to facilitate passengers to enter the station quickly.
In response to the recent report of some netizens that "the purchase of train tickets on the channel shows that there is no remaining ticket, but there is a remaining ticket on the self-service ticket machine", the technical person in charge of railway 12306 introduced that the ticket source and ticket library of 12306** and the self-service ticket vending machine are the same, and there is no separate ticket amount for the self-service ticket vending machine. Due to the dynamic change of remaining ticket information, due to the network environment, in very rare cases, the number of remaining tickets in different ticketing channels may occasionally be displayed out of sync.
The railway department reminds passengers that Railway 12306** (including the client) is the only official train ticket online ticketing platform of China Railway, and has never authorized any third-party platform to sell train tickets. Passengers who purchase tickets through third-party platforms will not only encounter "traps" such as surcharges and sales services, but also may have the risk of personal privacy information leakage. Please be sure to purchase tickets through the official channels of the railway, look for the official 12306 official ** and "Railway 12306" official APP, and confirm that the payee of the ticket is "China Railway Network*** to avoid receiving the refund due when the subsequent refund and change are made." At present, the railway passenger flow is large, and there is still rain and snow in some areas, so passengers and friends are requested to pay attention to the travel service information in time, reserve sufficient time to enter the station and take the train, carry their belongings according to the regulations, strengthen their own health protection during the journey, achieve civilized travel, and jointly create a good travel environment.