Foreword
No matter the wind or rain, your express can reach your hands truthfully, there are three nines in winter, three dogs in summer, and the courier brother is running non-stop on the way to delivery....
The courier brother is noble....
On the way to delivery, the courier brother threw the package at will....
For convenience, do not notify the consignee, sign for the receipt by yourself....
In order to leave work early, put the package directly into the station....
The courier guy is irresponsible....
In 2024, the Ministry of Transport of the People's Republic of China announced the newly revised "Express Market Management Measures", which clearly stipulates that enterprises operating express delivery business cannot put express delivery into smart express boxes or express service stations without authorization, let alone confirm the receipt on behalf of them, and this management method will be officially implemented on March 1, 2024.
Express delivery to our life has brought a lot of convenience, without leaving home, you can buy your favorite goods, no matter how far, express parcels can be truthfully to your hands, express delivery should be a service industry worthy of our gratitude, but there is always a small wave of people who do not follow the rules, to break the rules of the industry, to create some disputes.
First, the position of the courier brother
1.There are too many couriers
Whether it is YTO, Zhongtong, Yunda, SF, Jingdong and other express companies, the number of express delivery every day is a lot, especially YTO and Zhongtong, the number of deliveries per day for each courier is between 500 600, and 618, Double 11, at the end of the Spring Festival, the number reached more than 1,000 in a single day.
In some small cities, the franchisees of express delivery companies are often reluctant to recruit a few more courier brothers in order to save wages, resulting in excessive work of courier brothers, in order to complete the delivery work, courier brothers often put can be placed in the express station, are placed in the express station, and then give the recipient ** or send a text message to notify the pickup, and basically cut first and then play.
2.The recipient is unreachable or absent
There is often this situation, the recipient ** can't get through, the courier brother puts the courier at the nearest courier station, and then sends a text message notification.
* Through, the recipient is not local, or it is inconvenient to pick up the express, this situation is very normal, usually the recipient will promise to go to the express station to pick up.
2. Recipient's position
1. The express package is damaged
After receiving the ** or text message from the courier brother, I went to the express station to pick up the parcel and found that the package was damaged and the items were damaged, because it was not signed in person, it was difficult to be accountable, and the recipient could only suffer a dumb loss.
2. Put it in the post station without permission
Sometimes, I didn't receive any ** and text messages, but I saw that the goods had been signed in the purchase platform, and I could see the pickup code and the location of the pickup station from the shopping platform.
3.The shipment is lost
Even if the recipient has permission to pick up the parcel at the express station, but cannot find it, who should I contact in this situation?
The above situation is just a few scenes in the express delivery industry, there are many situations that make both the courier and the recipient very helpless, to let the industry develop harmoniously, the express company to strengthen management, strictly require the courier brother to deliver in accordance with laws and regulations, and the recipient, although there is no explicit provision, but at least can not violate public order and good customs, to respect the express brother, but also to respect the express industry, can not deliberately make things difficult and vexatious.
【Conclusion】The courier brother can not find any reason and excuse, to cherish the express package, can not be delivered to the door or signed in person, must be the first to communicate, the recipient can not make excessive requirements to embarrass the courier brother, should understand more, more respect, so as to live in harmony!