At the beginning of the Year of the Dragon, the year is cold. On the occasion of the arrival of the Spring Festival, it is the period when the demand for financial services is the strongest, Bohai Bank Co., Ltd. (hereinafter referred to as "Bohai Bank") has always taken serving the real economy and serving the people as the starting point and foothold of financial service guarantee during the Spring Festival.
24-hour uninterrupted response, online and offline efforts
At the end of the year and the beginning of the year, the demand for financial services such as cash deposits and withdrawals, currency exchange, and wealth management purchases increases significantly. In order to ensure the uninterrupted response of financial services during the Spring Festival holiday and the quality is not discounted, Bohai Bank uses financial services with feelings, warmth and strength to convey the enthusiasm of "people's bank" to customers.
Based on the position of the outlets, Bohai Bank makes overall arrangements and arranges the business hours of the outlets to ensure that the outlets are opened and handled in an orderly manner, so that the Spring Festival does not close and the service does not stop, so as to meet the financial service needs of customers to the greatest extent. At the same time, the Spring Festival is also the busiest period for e-banking channels. Bohai Bank has made overall arrangements for all branches to conduct comprehensive inspection and maintenance of self-service equipment before the Spring Festival holiday, focusing on ATMs. and other self-service equipment to replenish cash in a timely manner to meet customer needs.
Customers can also enjoy 7*24-hour services through online channels such as Bohai Bank's online banking, **bank, WeChat*** WeChat applet, etc., and can instantly handle various services such as transaction details inquiry, transfer and remittance, wealth management purchase, and living expenses. Bohai Bank guarantees online and offline financial services during the Spring Festival with intelligent service means, so that customers can enjoy high-quality, convenient, efficient and heart-warming financial services and spend a warm and peaceful Spring Festival.
A number of convenient services warm people's hearts and create a strong New Year's flavor
Approaching the Spring Festival, in order to create a warm and peaceful atmosphere for the New Year, Bohai Bank's outlets have launched a series of activities with rich themes and various forms of "Welcoming the New Year and Sending Blessings", combining the promotion of traditional festival culture with the popularization of financial knowledge, adding a strong warmth to the financial services of the New Year.
In Nantong, a variety of Chinese New Year activities are in full swing, Bohai Bank Nantong Branch, together with the Triangle Bridge Community of Chongchuan District, in order to send the "blessing" of the New Year to the people's homes, Tebul invited calligraphers to write the word "Fu" for the residents and send Spring Festival couplets. "The Spring Festival couplets written by the calligrapher are more meaningful than the printed Spring Festival couplets, and the ink fragrance can inherit the traditional culture more, which I particularly like. Aunt Zhang, a resident of the community, gave a thumbs up. At the event site, the community residents also enthusiastically participated under the guidance of the calligrapher, and the resident Uncle Li laughed out loud with a picture of immature penmanship, which turned out to be the Spring Festival couplets written by his little granddaughter under the guidance of the teacher, "The little granddaughter wrote it herself!" Hang it up for the Chinese New Year this year! ”
In Nanjing, the Daguang Road branch of Bohai Bank is newly decorated inside and outside, with red lanterns, Chinese knots and other elements filled with a strong festive atmosphere, and during the period when the demand for financial services is the strongest, the special service of "New Year does not close" is added - the special "New Year Wealth Management Zone" can provide customers with a wealth of wealth of wealth management products and consulting services, and the online business handling platform is on time, ensuring that customers can complete most of the banking business without leaving home.
Anti-fraud and anti-fraud are meticulous and carefully guard the auspicious year
The end of the year and the beginning of the year are often the peak period for telecom fraud. In order to build a strong financial anti-fraud "firewall", Bohai Bank mobilized its branches to actively carry out various forms of anti-fraud publicity activities, and on the occasion of the Spring Festival, it "packaged" and "delivered to the door" of financial knowledge and New Year's blessings, so as to protect the "money bags" of citizens with practical actions.
In this regard, all business outlets of Bohai Bank have made arrangements in advance, formulated contingency plans, and used LED display screens in halls, posters, and leaflets to carry out all-round publicity and popularization of knowledge related to the prevention of network telecommunication fraud. At the same time, staff from all over the country went deep into the streets of the surrounding communities, visited residents and merchants on the spot, combined traditional New Year culture with modern financial knowledge, and created a festival atmosphere with both traditional charm and educational significance for our customers.
In response to the increasing incidence of bank card and mobile phone card lending fraud, the Business Department of Bohai Bank Wuxi Branch directly carried out a series of knowledge publicity activities to prevent network telecom fraud in the hall, introducing how to identify and avoid traps and the serious consequences of bank card leasing and lending** by telling real cases related to telecom fraud and the latest means of obtaining personal privacy, and providing risk reminders and corresponding security suggestions, effectively raising public awareness and helping customers better protect personal information and property security.
At the same time as holding the Spring Festival couplets to welcome the New Year, the Nantong Branch of Bohai Bank actively integrated into the surrounding communities, walked into the community elderly dance team, and carried out a lecture on "Improving Anti-fraud Awareness Classroom", so that the elderly people can feel the traditional customs and atmosphere of the festival at the same time, and help the elderly customers keep their money bags by focusing on the prevention of illegal fund-raising, telecommunication network fraud and other financial knowledge.
On the occasion of the Spring Festival of the Year of the Dragon, Bohai Bank will continue to stick to its post, practice people's finance with actions, make every effort to do a good job in financial services during the Spring Festival holiday, and make a contribution to the peaceful and happy Spring Festival for our customers to protect the temperature of the city.
New Yellow River client: Lu Junwei.
*: New Yellow River.