In the field of wireless headphones, Apple's AirPods and AirPods Max are undoubtedly one of the most worthwhile high-end products on the market. The latest generation of AirPods Pro is ideal for everyday wear thanks to their improved sound quality and ANC performance; For headphone enthusiasts, AirPods Max is even more difficult to surpass.
However, as a consumer electronics product, accidents inevitably happen, and your beloved AirPods may suffer damage or loss. Whether you've misplaced your dryer and need to replace it, or you've lost an AirPod or charging case entirely, there's no need to panic if you can't find it with Apple's Find My feature, Apple won't let you get into trouble.
Replacement of damaged or lost AirPods, AirPods Pro and their charging cases can be handled through Apple's customer service team. We've created a guide to help you get started quickly.
The true wireless design of Apple's AirPods makes them small and portable, but it's also easier to lose some of them. If you accidentally lose or damage your AirPods or their charging case, here's Apple's official replacement for each part**. It is important to note that third-party retailers may offer better rates**:
Apple provides convenient services for a single AirPods, a pair of AirPods, AirPods earbud covers, charging cases, and AirPods Max accessories.
Here are the detailed replacement steps:
1.First make sure you are signed in to the correct Apple ID account and then visit this support page. 2.Select "Lost or not found AirPods" on this page to open the additional menu interface. 3.On this screen, you can choose to replace your lost AirPods, replace the charging case, or even replace the damaged AirPods Pro earbud case. Let's say you want to replace an AirPods Pro, select the product, start the "Order Replacement" process, and click the "Start" button. 4.Once you've signed in to your Apple account, you'll see all your enrolled devices, including your AirPods. If it doesn't appear, you can enter the serial number of your AirPods to find it. Once found, select the left or right AirPod you want to replace, and tap "Continue". 5.Next, an estimate of the replacement part** will be displayed, and the transaction will be completed after filling in the shipping information and other details.
Also, if your AirPods are fully functional but failing, don't forget that Apple offers a one-year warranty on AirPods and AirPods Pro. Products with reduced battery capacity or defective batteries during this period will be repaired free of charge. After one year beyond the warranty period, the repair fee is $49 for a single damaged AirPod and $98 for a pair; Replacing the AirPods charging case costs $49; AirPods Max headset battery replacement costs $79.
If you're looking for peace of mind, consider subscribing to AppleCare+. AirPods, AirPods Pro, and Beats services cost $29 each for two years, and AirPods Max costs $59, and can be added within 60 days of purchase. With an AppleCare+ plan, replacement costs are significantly reduced and some repairs are covered. During the two-year term of AppleCare+, you are covered for unlimited accidental damage. However, each time a claim is filed and the product is shipped to Apple, an additional $29 repair fee will be charged in addition to the Applecare+ plan fee already paid ($29 or $59).
For AirPods Max with an all-in-one design, replacement or repair is more straightforward. With the purchase of AppleCare+ for two years, the $59 service costs only $29 per AirPods Max repair, and replacements are covered if necessary. If you only need to replace the ear pads, you can also do it alone, which is especially useful for cases such as torn ear pads. If you don't have AppleCare+, you'll need to contact Apple to find out what is happening in your region**.
It's worth noting that when you replace your AirPods Max under warranty, new ear pads are not included by default, which means you'll need to keep your old ear pads or buy a new one for your new earbuds.
Apple's introduction of USB-C charging in the second generation of AirPods Pro means that the MagSafe charging case abandons the Lightning connector in favor of the latest USB standard. The good news is that Apple allows MagSafe Lightning charging case users to upgrade to the USB-C version for $99**, which also includes enhanced UWB location tracking and an IP54-rated rating for dust and water resistance.
As a final reminder, Apple no longer offers AirPods Pro 2nd Gen replacement charging cases with a Lightning connector. Therefore, once the original charging case is lost or damaged, it can only be upgraded to the USB-C model.
In addition to Apple's official support, if you want to save some money, you can also consider turning to platforms like The Swap Club. The platform receives and repairs individual AirPods and then exchanges them with faulty products, which is more economical than replacing them through Apple's official channels. However, since the stock is dependent on donations, it is advisable to look for it as soon as possible in case the stock is low.
post by tom