Recently, together withCheryCustomer service withMercedesThe dispute over the male car owner has attracted widespread attention. According to netizens, the cause of the incident wasCheryThe roof is upMercedesMale for a while, thenMercedesThe man smashed it in a fit of rageCheryTake a car. WhileCheryWhen the customer service responded to this matter, the loss was set at 5,200 yuan, which aroused heated discussions among netizens. Many people questioned,CheryIs the driver's behavior inducing a physical conflict, and should he also be held responsible?
It is reported that on the day of the incident,MercedesThe man drove the vehicle normally, but unexpectedlyCheryThe roof of the car snapped. MercedesThe man then got out of the car to check on the situation, howeverCheryThe driver's attitude made him very dissatisfied. After communication to no avail,MercedesThe man smashed it in a fit of rageCheryTake a car. This scene happened to be filmed by a passing passerby, and ** spread quickly on the Internet.
In order to learn more about this incident, I interviewed some netizens, and they expressed their opinions on this incident.
Regarding this incident, netizens have expressed their opinions. Some thinkMercedesThe man's behavior of smashing the car is indeed excessive, but the root cause isCheryThe driver's attitude is a problem. CheryThe driver not only did not apologize or solve the problem in time, but instead adopted provocative words and attitudes, which undoubtedly exacerbated the contradictions between the two sides. Therefore, some netizens thinkCheryThe driver should bear some responsibility, even the crime of inducing physical conflict.
In response to this incident, some experts also gave their own opinions. They believe that both parties have some responsibility in this dispute. First of all,CheryThe driver's actions were undoubtedly inappropriate, and he should be held accountable for his attitude and words. WhileMercedesAfter being provoked, the man should remain calm and solve the problem through legal means instead of using violent means. Therefore, the expert suggested that when dealing with such disputes, the responsibilities of both parties should be taken into account, rather than simply condemning one party.
After the incident,CheryThe customer service responded promptly. They said that the loss of 5,200 yuan was professionally assessed, including maintenance costsLabor hoursandConsequential lossesWait. However, for the specific damage assessment process and basis,CheryThe customer service did not give a detailed explanation. This also made many netizens question and thinkCheryThe customer service is taking the opportunity to extort.
So I contacted oneCheryThe customer service staff told me that the damage assessment process needs to take into account the actual situation of the vehicle, the degree of damage and the market ** and other factors. Professional damage assessors will conduct damage assessment through on-site investigation, comparison and reference to similar vehicle maintenance, etc., to ensure the interests of customers. For the damage assessment cost of 5,200 yuan, it is based on the maintenance costLabor hoursandConsequential lossesand other aspects are comprehensively calculated.
fromLawsFrom the point of view, physical altercation is not a solution to the problem in any case. IfCheryIf the driver does have the behavior of inducing physical conflict, then he should bear the corresponding responsibilityLawsLiability. WhileMercedesThe man smashed the car during the conflict, although it was excusable, but it was also violatedLawsStipulate. Therefore, when dealing with such disputes, one should follow:Lawsprocedures to ensure that the rights and interests of both parties are protected.
This incident is a wake-up call for us, and how to avoid similar disputes has become a question worth considering. First of all, motorists should always be calm and sensible and observantTransportationRules andLawsStatute. In the event of a dispute, it should be resolved through legal means rather than taking drastic actions. At the same time, the relevant departments should also strengthen supervision and law enforcement, and give corresponding penalties and warnings for violations. Only in this way can similar disputes be truly avoided.
This oneCheryCustomer service withMercedesThe dispute over the male car owner has attracted widespread attention. Netizens have different opinions on this, and some thinkCheryThe driver should be held accountable for inducing a physical altercation; There are also experts who point out that both parties are responsible and that the responsibilities of both parties should be taken into account; CheryThe cost of the damage assessment in response raises questions, but according to:CheryThe customer service explained that the cost of damage assessment was professionally calculated. LawsFrom a point of view, physical altercation is illegal, and everyone should resolve the dispute through legal means. In order to avoid similar incidents, drivers should remain calm and reasonable, and the relevant authorities should also strengthen supervision and law enforcement. Road safety can only be achieved through the integrated efforts of all partiesSocialHarmonious.
This incident made us more awareTransportationThe harmfulness and complexity of the dispute. As drivers, we must always be calm, sensible and compliantTransportationRules. At the same time, the relevant departments should also be strengthenedTransportationLaw enforcement and intensify the crackdown on violations. Only through the fullSocialcan achieve road safety and safetySocialHarmonious. Let each of us be a civilized driver.