Tickets were booked.
But suddenly there was a call from "airline customer service".
Cancellation of your flight, compensation for you...”
Since January, 16 people in our city have been deceived because of this
Be vigilant!
Real-world examples
Ms. Lin, a citizen of Lecheng Street, grabbed a ticket back to her hometown early in the morning. 2 days before departure, I suddenly received a call from the "airline customer service", saying that "the flight has been canceled due to damage to the landing gear, and your flight GC6**7 has been cancelled." Applied for a compensation ...... of $300 for youHearing that there is compensation, I will follow the instructions of "customer service" to designate the app on the mobile phone and participate in the meeting, and the other party in the meeting will ask Ms. Lin to transfer money to the designated account to open the permission on the grounds that she has not opened the permission. Ms. Lin believed that it was true, and after transferring to the designated account twice, the "customer service" still asked her to continue the transfer before she realized that she had been deceived and suffered huge losses.
On February 4, Mr. Zhao received a strange call at his home, saying that the ticket purchased by Mr. Zhao could not take off on time due to special reasons on the plane, and that he should go through the refund and change procedures in time and give him a financial compensation of 300 yuan. After that, according to the instructions of the other party, Mr. Zhao specified a certain conference software and turned on the screen sharing function, and during the meeting, the "customer service" hinted to Mr. Zhao, "We will return your consumption." As long as there is a consumption record, it is fine. According to the guidance of "customer service", when Mr. Zhao was waiting for the compensation after completing a number of transfers, he remembered to call the airline ** and wanted to rebook the ticketI was told that the flight had not been cancelled.
Mr. Zhao, who woke up like a dream, found out that he had been deceived and lost 20,000 yuan.
Routine analysis
Step 1: Accurate ticket information to gain trust
*Passengers were first obtained through illegal channels, including names, ID numbers, flight schedules, etc. Then call the victim **, falsely claim that the scheduled flight is delayed, malfunctioning, etc., and ask the victim to handle refunds, changes, and claims. Because the victim's ID number, name and flight information can be accurately reported, the victim will often trust the other party easily.
Step 2: Software, screen sharing