2024 Book of Answers Hello everyone, I'm lazy, and in the previous article we found the most important undesirable factor that affects the search for common interests, namely our own emotions. If we focus too much on our emotions in the communication process, then we will neglect to capture the needs of the other person, which will have a negative impact on the otherwise smooth communication. At this time, we need to use the villain on our shoulders to examine ourselves and observe each other from the perspective of a third person, only if we no longer pay attention to our emotional feelings inwardly, but sensitively observe each other outwardly, analyze the interests and real needs of the other party, and then match them with our own needs, in order to finally reach a consensus with the other party on the interests.
Today, I will continue to share with you the core skill set from "Speak Up: The Hexagonal Communication Method to Become a Communication Master": Hexagonal Communication. Hexagonal communication, as its name suggests, is divided into six parts, namely: expressive ability, thinking ability, cognitive ability to people, ability to exchange and create value, strategy and game ability, and diplomatic ability.
The author provides you with a small tool - a hexagonal ability map, which looks intuitive and will help you understand the strengths and weaknesses of your communication skills.
In this diagram, each dot represents one of the six capability modules, with the higher the capability, the more outward it stretches. For example, in this diagram, the ability to think and exchange to create value is high, the ability to express, the ability to perceive people and the ability to play strategic games are medium, and the ability to communicate is the lowest. We can first evaluate our communication skills, see what shape our ability map is, and then evaluate which of our ability modules have grown after reading this book and using the methods to learn and practice systematically.
Using this gadget, you can intuitively find out which abilities you need to improve, and if we can focus on improving these abilities, of course, it will have a multiplier effect with half the effort.
The six abilities of the hexagonal communication method can help us communicate effectively and get satisfactory results. So what kind of capabilities do we need to improve first?
It is your own ability to express and thinkBecause we have to have a clear sense and understanding of the complexities that we are facing.
What kind of ability do you want to improve?
It is the cognitive ability of the other party and the ability to interact with the other party and the ability to play
What kind of abilities do you need to improve?
It is the diplomatic ability related to other people, and the support and help of more people
By improving these six abilities, it is possible for us to solve many important problems in life and work perfectly.
The author divides these six competencies into three major sections of key communication competencies.
Today, we will first have a preliminary understanding of the six abilities of the hexagonal communication method, and then I will continue to introduce the skill improvement and thinking application models behind each ability.
Some have mastered the ability to have critical conversations. Key conversations generally take place at some critical moments, and in order to "speak up" at critical moments, we need to master the hexagonal communication method.
Today's topic: Which ability in hex communication are you most interested in?
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