When eating hot pot, the waiter asks you "do you want to add soup" is another hint, and it will be embarrassing if you don't understand!
In cold weather, it's not too cool to have a hot pot with a few friends. Not only can it satisfy the desire for oral administration, but it also warms up the body. Although hot pot is a catering industry, people now value the service of hot pot restaurants more. With the continuous involution of the hot pot industry, the service of hot pot restaurants is becoming more and more comprehensive. For example, a waiter in a fishing fish, they are eager to feed food to your mouth one bite at a time.
Once you see that there is less water in your cup, they will immediately add water to you, and when they see that there is less soup in your pot, they will immediately ask if you want to add soup. Many people just habitually answer, "yes" or "no". As everyone knows, there is also a deeper meaning behind this sentence. So what does the waiter's phrase "do you want to add soup" mean? Let's take a closer look.
1. Increase satisfaction.
For the catering industry, the most important thing is the service attitude. If there is a problem with the service attitude, no matter how delicious the hot pot is, it will fall into a situation where no one cares. In order to further improve customer satisfaction, the waiter will also take the initiative to ask, "Do you want to add soup?" after seeing that the soup base in the customer's pot is missing. This is part of the job of a waiter, but it also gives customers a sense of service.
2. Increase the turnover rate.
For hot pot restaurants with a relatively hot business, there are often customers waiting outside. But it's impossible to drive the guests out of the restaurant! In this case, the waiter will try to test the customer by asking him to leave.
Because the hot pot itself is eaten while it is boiling, when the waiter asks the customer if he wants to add soup, he can find out whether the customer has finished eating. If the customer answers, "No need to add soup", then it means that the customer has eaten enough and may be leaving soon. This kind of inquiry is not only not offending the customer, but also can achieve the desired goal, which can be said to be a very clever behavior.
3. Remind you to check out quickly.
I believe that many friends will meet the waiter when eating hot pot and ask "do you want to add soup". In fact, there is also a hidden meaning of this sentence, which is to ask the customer if he is almost finished, and if he finishes eating, he will check out quickly. But if you say this sentence directly, you will have a feeling of driving people away, which will make people particularly uncomfortable. In this case, the waiter is changed to a more polite way, so that people will be more receptive.
4. Improve personal performance.
For some big hot pot restaurants, when they pay their employees, they will have an additional commission in addition to the basic salary. This commission part is composed of many factors, such as sign-in, service attitude, customer evaluation, etc. Some waiters will also take the initiative to show favor to customers in order to improve their personal performance.
During the meal, the customer will be asked if they want to add soup, so that the customer will feel that the waiter has a good attitude and is very discerning. If a customer asks if they need to add soup, you can also take advantage of this to promote the dishes in the store. If you successfully launch the dish, it can also be counted towards your own performance improvement.