On March 1, new courier regulations came into effect, one of which prohibits couriers from leaving parcels at post stations. The entire express delivery industry has been affected to varying degrees, according to online rumors, an express transfer station in a certain place has a phenomenon of express brother strike. ** shows that the warehouse is full of large and small couriers, and the photographer said that it is difficult to do express delivery now, because employees are on strike, and there are close to 10,000 couriers in the warehouse. There is no doubt that the starting point of the new express delivery regulations is to protect the legitimate rights and interests of consumers and promote the healthy development of the express delivery industry to a certain extent. However, the impact of the new regulations cannot be ignored.
On the web, people have reacted differently to the implementation of the new regulations. Some netizens support the new regulations, thinking that before there is no post station, the courier brother can beat ** to notify the recipient one by one, but now that there is a post station, this method is no longer applicable. Another part of netizens believes that it is very convenient to leave the express at the post station, and there is no time limit, and you can pick up the express according to your free time. The biggest opposition is, of course, from the courier boys, who say that it is not realistic to implement the new rules. The income of the courier brother is linked to the number of express deliveries, and the more deliveries, the higher the income. Calling recipients one by one takes a lot of time, which can have a big impact on revenue, and may even lead to a sharp drop in revenue. As a result, they believe that the cost of implementing the new rules is too high.
In fact, according to the relevant regulations of the express delivery industry, express delivery should have been delivered to the door. However, at present, except for JD.com and SF Express, almost no express delivery fully complies with this regulation. In order to save time and energy, the courier brother will select a fixed location in the community and notify the recipient to pick up the parcel one by one. If the recipient is not at home or it is inconvenient, the delivery may be placed at a supermarket or other store near the community and picked up by the recipient at a convenient time. This method of delivery is inefficient, and the monthly phone bill is also a significant expense.
The emergence of the post station solved many problems. At first, each courier will still inform the recipient if it is convenient to go downstairs to pick up the parcel before there is a post station, and if it is inconvenient, they will ask if it can be placed at the post station. Later, the ** notification is no longer needed, and the courier is sent directly to the post station, and the recipient is notified of the pickup code through SMS and software. The emergence of the post station first benefited the courier brothers, greatly improving their distribution efficiency. For the recipient, it is also much more convenient, and you can pick up the express at the post station according to your own time.
However, why is it that after having a post station, the courier guys are troublesome? The reason is not difficult to explain. Before the advent of post stations, courier fees were relatively high, and the number of couriers per day was not as large as it is now. Now the competition between various express companies is very fierce, with low profits and more sales as the main strategy. Therefore, the courier fee has also been compressed, and the income of the courier guys per piece has also decreased accordingly. In addition, as the recipient, it is free to pick up the parcel at the post station, but when the courier brother deposits the express at the post station, he needs to pay a fee to the post station, about 2 to 4 cents per piece, so there is almost no residual income from the courier fee. Couriers must increase their revenue by saving time and increasing the number of deliveries.
So, why are JD.com and SF Express able to deliver to your door, but other couriers cannot? The root cause is still the problem of courier costs. JD.com and SF's ** is almost twice that of other express delivery, and you need to pay a higher fee when sending SF Express. JD.com's free shipping policy needs to reach a certain amount of consumption to enjoy, otherwise consumers need to pay for postage. Therefore, it is not fair to put aside the cost and simply compare services.
One possible way to solve this problem is to introduce "value-added services". For example, when selling goods, add an additional option on the payment page for consumers to choose: 1Put the goods at the post station (the seller bears the postage)2Door-to-door delivery (the buyer pays a 5 yuan courier fee). In this way, consumers can choose the appropriate collection method according to their needs. The courier guys can also deliver according to the express order, put the express at the post station or directly deliver it to the door, and earn an additional cost of 5 yuan. This not only meets the needs of consumers, but also provides more opportunities for couriers to earn income. This approach can be described as a win-win situation.
To sum up, after the implementation of the new express delivery regulations, there have been many controversies. On the one hand, the new regulations protect the rights and interests of consumers and promote the development of the express delivery industry. On the other hand, the new regulations have also brought a series of problems, which have had an impact on the income of the courier boys. It is a question that needs to be considered whether a value-added service approach should be adopted and the market should be free to choose the appropriate method. In the end, we hope to find a balance that not only protects the rights and interests of consumers, but also takes care of the interests of the courier boys. At the same time, it is also an issue that needs further discussion and research. In addition, we also expect the express delivery industry to respond to the challenges brought by the new regulations through innovation and reform, and achieve long-term sustainable development.