From March 1, the new regulations require couriers to contact the recipient when delivering the parcel, and if there is a request to deliver to the home, it must be "delivered to the home" in person. This provision is to better protect the rights and interests of consumers and ensure that the express delivery can be delivered safely and accurately. However, opinions on the implementation of this new regulation are not the same.
The implementation of the new express delivery regulations has undoubtedly set off a lot of waves in the express delivery industry. At the beginning of the rise of the express delivery industry, it was delivered to the home by express delivery, but later in order to improve the efficiency of delivery, it gradually evolved into the current situation of "express delivery", the package is generally put into the express locker or post station, and a text message is sent to inform that "the express delivery has arrived", and few are delivered to the home.
However, the implementation of the new regulations courier brother has said: "They need to deliver nearly 1,000 orders of express delivery every day, if each order has to contact the recipient, it will greatly increase their workload, and may affect the delivery efficiency, the scheduled package can not be delivered at all." This has also sparked discussions about the high pressure and long working hours in the express delivery industry. As the last link in the logistics link, the importance of the work of couriers is self-evident, but their rights and treatment should also be given sufficient attention and protection.
At the same time, some netizens speculated that if the new regulations require the courier to contact the recipient, it may increase the operating costs of the express company, which will lead to an increase in the price of the courier fee. This speculation is not groundless, after all, the operating costs of express companies are directly related to the ** of express delivery fees. Therefore, the implementation of the new express delivery regulations still needs merchants and the public to pay in the end, and the final result is very likely to lead to an increase in the price of express delivery fees. However, some experts pointed out that the implementation of the new regulations will help improve the quality of express delivery services and consumer satisfaction, which is beneficial to the long-term development of express delivery companies. Netizens left messages in the comment area to express their views on the new regulations.
In my opinion, the implementation of the new express delivery regulations is necessary to better protect the rights and interests of consumers and ensure that express delivery can be delivered safely and accurately. However, we also need to take into account the rights and workload of couriers. How to reduce the workload of couriers and improve delivery efficiency while protecting the rights and interests of consumers is a problem that the express delivery industry needs to seriously think about and solve.
First of all, express companies can optimize the delivery process through technical means to reduce some unnecessary links. For example, replacing the traditional ** notification through intelligent voice system, SMS notification, etc., can reduce the workload of couriers. In addition, the courier company can also reasonably plan the delivery route and time to improve the delivery efficiency.
Secondly, ** and relevant departments also need to strengthen the supervision and management of the express delivery industry. On the one hand, it is necessary to protect the legitimate rights and interests of couriers, standardize the employment behavior of express companies, and avoid couriers from overloading for a long time; On the other hand, it is necessary to increase support for the express delivery industry, encourage express companies to increase investment in technology research and development and equipment renewal, and improve the quality and efficiency of express delivery services.
Finally, as consumers, we should also put forward higher requirements for express delivery services. We hope that the courier can be delivered safely and accurately, and at the same time, we also hope that the courier can be treated with enough respect and care. Only when consumers, express companies and the first three parties work together, can we promote the sustainable and healthy development of the express delivery industry.
To sum up, we need to look at the implementation of the new express delivery regulations. While protecting the rights and interests of consumers, we should also pay attention to the rights and interests of couriers and their work burden. Only through multi-faceted efforts and collaboration can the sustainable development of the express delivery industry be realized.