In 2024, the "3 15" consumer rights protection education and publicity activities of China's banking and insurance industry kicked off. China Property & Casualty has always adhered to it"China Insurance Serves China".In order to actively protect the legitimate rights and interests of financial consumers, under the guidance of the State Administration of Supervision and Administration and China Insurance Group, we have comprehensively carried out the "3 15" education and publicity activities on the protection of the rights and interests of financial consumers"Adhere to the people-centered value orientation, with the purpose of improving consumers' financial literacy and financial security awareness, and enhancing the awareness and ability to rely on financial policies, prompt financial risks, advocate rational investment concepts, promote the construction of industry integrity culture, and enhance the convenience, availability and sense of access to financial services for the people. ”We are in action.
Theme of the eventFinancial consumer protection is around to protect rights and interests and prevent risks.
Event timeMarch 5 to March 17, 2024.
Financial Education preaches for you
The eight basic rights and interests of financial consumers, namely the right to property security, the right to know, the right to make independent choices, the right to fair trade, the right to claim compensation in accordance with the law, the right to education, the right to respect, and the right to information security, are to consume clearly.
Financial consumer protection and financial service policies help you correctly understand financial products and services and understand your legitimate rights and interests.
When talking about consumer protection, we will take you to recognize risks, learn from experience, and improve your ability to identify and prevent misleading insurance sales, online platforms inducing loans, and false and illegal advertisements.
Conscientiously implement the "three appropriate", and provide the right products or services to the right consumers through the right channels.
I will protect the rights and interests of consumers.
Carry out "financial executives talk about consumer protection", through on-site activities, as guests, to help you understand financial products and services, and protect your legitimate rights and interests.
Carry out the "General Manager's Letters and Visits Reception Day", go out and invite in, listen to your voice, and protect your rights and interests.
Carry out education and publicity, create a good atmosphere of "learning finance, understanding finance, trusting finance, and using finance", so that financial knowledge can be integrated into consumers' lives.
Carry out on-site activities of "five entry" of creditworthiness education "into rural areas, communities, campuses, enterprises, and business circles", and jointly create a harmonious and healthy financial consumption environment.
High-quality service for you.
China Property & Casualty Insurance solemnly issued the "Nine Service Commitments" to escort you.
To provide you with a "faster, simpler, warmer" intimate service experience.