In the new year, helplook is upgraded again! In February 2024, HelpLook has brought many feature updates, covering core modules such as knowledge base management, permission control management, and data analysis, let's take a look.
Knowledge base usage and management
The editor supports generating a table of contents for articles.
Supports bulk moving, deleting, and modifying states.
Added SEO information management.
The knowledge base supports AI-generated article SEO configuration.
One-click sharing of articles to different platforms.
Customize the article anchor name.
Permission control management
The editor role has been added.
The team name is supported for article watermarks.
The verification code access user configures the access time limit.
Verification code access user configuration view column permissions.
Support the organizational structure of WeCom.
Data analysis
Added traffic analysis to the knowledge base.
Visitor statistics analysis is added to the knowledge base.
So, let's take a closer look at the new features that this upgrade brings!
1.The editor supports generating a table of contents for articles.
Go to the editor and click on itTable of Contentsto automatically generate a table of contents. It makes it easy for users to quickly navigate and locate key information.
If the structure of the article changes, clickRefreshand the catalog will be updated automatically.
2.Supports bulk moving, deleting, and modifying states.
When publishing multiple articles, it is time-consuming to do them one by one. Now, with the Bulk Actions feature, you can move, modify status, or delete column posts all at once, greatly improving your productivity.
Open the one on the left side of the page"Content".column, clickBulk OperationsButton.
Click the column article that needs to be taken in bulk, and then you can choose to move, modify status, and delete.
3.Added SEO information management.
Click"SEO Information Management"., you can view the SEO information of all articles (keyword tag description), which is convenient for operation managers to view and optimize SEO in a unified manner.
4.The knowledge base supports AI-generated article SEO configuration.
With the help of AI technology, automatically generate SEO-related keywords, descriptions, and abstracts for your articles, simplify the SEO process, and improve the quality of your content.
ClickArticle Configuration"., select"AI-generated keywords and descriptions".
ClickAI-generated summaryto generate an article summary with one click.
TIP: Each generation will consume 1 AI time, and you can choose to purchase additional AI times if necessary. ）
5.The article can be shared to different social platforms with one click
Share articles to WeChat, Qzone, Sina Weibo, X, LinkedIn, Facebook, Email, VK, WhatsApp, Line, Reddit, Messenger, Pinterest and other social platforms with one click, quickly expand content dissemination and attract more user interactions.
ClickSettings Site Settings Articlesto turn onShow Share Buttonand select the app you want to support.
6.Customize the article anchor name.
Support custom article anchor name, clickSettings Site Settings ArticlesDo it. Anchor names can be generated by title or random number, making it easy for users to quickly locate key content.
1.The editor role has been added.
HelpLook supports multi-person collaboration, now added".Editors"Role, focus on content writing, no permission to publish articles.
ClickSettings Team Management, select the upper-right cornerAdd Membersto set the editor role.
The editor needs to complete the writingSubmit for review, super administrators or administrators publish articles after review to ensure the quality and safety of content.
2.The knowledge base supports the use of team names for article watermarks
Currently, there are two ways to set watermarks:
Article watermarkingYour site name is used by default。At the same time, we also support custom watermarks on demand.
When you enable the Verification Code Access feature or the Enterprise Member Access feature, you can select the name of the accessing member in the article watermark.
ClickSettings Site Settings Articlesto turn onArticle watermarking
After the watermark is enabled, the effect is as shown below.
3.The verification code access user configures the access time limit.
You can set the user access time limit based on your needs to effectively prevent malicious access and abuse of verification codes.
ClickSettings Site Settings Access Permissionsand set the access permissions toCaptcha Access
ClickAdd Verified User, enter your name and phone number, and then tap itOKSave. In addition, it can be customized according to your needs"Limitation of Access".
tip: This feature is only available in the Enterprise Edition. ）
4.Verification code access user configuration view column permissions.
For users who access the verification code, you can set the permission to view specific columns, which can effectively prevent malicious and automated attacks.
ClickSettings Site Settings Access Permissionsand set the site access toCaptcha Access
Select the column and click itsymbol, selectAccess Permissions, you can configure the permission to view the column for different groups.
5.Support the organizational structure of WeCom.
Now it supports the organizational structure of synchronizing WeCom, providing a one-stop platform for enterprises. You can easily create, organize, and share knowledge to ensure customers and employees quickly find the information and solutions they need to be more productive.
a) Authorization Synchronization.
Select the one on the left pageSettings Team ManagementClickAuthorize Synchronized Enterprise Architecture
TIP: This feature is only available in the Enterprise Edition. ）
Use WeCom to scan the code to install helplook.
tip: It is recommended that you select all members under the enterprise organization structure in the visible scope, so that the enterprise members can view the site. ）
After authorizing the installation of helplook, click on itSynchronize Enterprise Architecture
tip: After authorization, the enterprise organization structure is automatically updated every 15 minutes. ）
Once the enterprise architecture is synced, tapSync Name。You need to export the WeCom address book first, and then import helplook, then you can synchronize the enterprise member name and department name.
If you want to further grasp the operation details of synchronizing the organizational structure of WeCom, you can read the following article.
Synchronize the WeCom organizational structure to the internal knowledge base to improve the efficiency of enterprise collaboration.
1.Added traffic analysis to the knowledge base.
With in-depth analysis of your site's traffic**, including specific addresses, clicks, and percentage, you'll be able to gain a complete picture of user behavior and channel performance, allowing you to develop more targeted marketing strategies.
Click"Analytics" "Data Analysis"., selectFlow**
tip: This feature is only available to users of the Business and Enterprise editions. ）
2.Visitor statistics analysis is added to the knowledge base.
When using a CAPTCHA or a visit by a member of the organization, HelpLook records visitor data, including date of visit, name, country, IP, number of views (PV), first and most recent visits, to help you understand user behavior.
Click"Analytics" "Data Analysis"., select"Visitor".
tip: This feature is only available to users of the Business and Enterprise editions. ）
All of the above features are now live! If you are interested, you can use the invitation code [looklook111], free to explorehelplookNEW! Heat Engine Program Knowledge Base