Heilongjiang Net News (Zhou Xiaozhou, reporter Shi Qili, photographer Yuan Yong) The reporter learned from China Railway Harbin Bureau Group *** hereinafter referred to as "Harbin Bureau Group Company") that on March 5, the 40-day 2024 Railway Spring Festival transportation was successfully concluded.
A total of 11.69 million passengers were sent, with an average of 29 passengers per day20,000 person-times, a year-on-year increase of 3.67 million person-times, an increase of 458%, the number of passengers has increased significantly. Since the beginning of the year, the volume of goods sent has reached 38.48 million tons, a year-on-year increase of 12%, continue to maintain a high level of operation.
This year's Spring Festival transportation is the first normalized Spring Festival transportation after the smooth transition of the epidemic, and the demand for students, migrant workers, family visits, tourism and other travel is strong.
The first is to fully meet the travel needs of passengers. In accordance with the principle of "arranging as needed, actively tapping potential, and being prepared for emergencies", we will scientifically formulate a bus operation plan, and take measures such as opening night high-speed rail, reconnecting EMUs, increasing passenger trains, and adding vehicles to ordinary speed trains according to popular directions and time periods, so as to increase transportation capacity in a timely manner. During the Spring Festival transportation period, 334 pairs of passenger trains were opened, an increase of 35 pairs year-on-year, and the highest seat capacity reached 3250,000 seats, an increase of 29 year-on-year5%。In view of the direction of passenger flow saturation, we have increased the potential of transportation capacity, and accumulated 1,172 re-linked train sets and 10,800 passenger cars. The new configuration belongs to 7 groups of "most frost-resistant" Fuxing alpine intelligent EMUs, which are put into operation in popular directions such as Beijing, Shanghai, and Wuhan, and can increase more than 4,000 seats per day. Using the new general speed bus body, the Linke in the direction of Guangzhou Baiyun, Shanghai and Hangzhou was added for the first time.
The second is to effectively improve the passenger ticketing experience. Fully open ticket windows and automatic vending equipment to fully meet the ticket purchase needs of Spring Festival passengers. Make good use of the functions of railway 12306 waitlist ticket purchase, ** shop selection, pre-filling of ticket purchase information, and subscription notification of starting sales, implement the new regulations on ticket change, and further improve the ticket purchase experience of passengers. Major stations in cities at and above the prefecture level have set up ticket handling windows for students and workers to ensure smooth travel for key groups. Increase the intensity of fare discounts, implement a minimum of 3% off some EMUs and a minimum of 2% off the minimum fare for ordinary speed trains, so that passengers can get benefits, and advocate passengers to travel off-peak.
The third is to make every effort to optimize the railway station service. Consolidate the smooth flow of the station, optimize the flow of entry and exit from the station, and dynamically increase the security check and verification channels in a timely manner according to the passenger flow, so that passengers can enter, wait, take and land, and leave the station more smoothly and conveniently. Fully anticipate the difficulties that passengers may encounter when traveling, and strive to solve the travel difficulties of key passengers such as the elderly, the young, the sick, the disabled, and the pregnant. The hand-warming project was further promoted, water heaters, hot treasures and other equipment were added to the station, and all the 221 passenger station washrooms under the management of Harbin Bureau Group Company were equipped with warm and hot water washing conditions. A total of 88 free charging stations (piles) for passengers have been installed at 60 stations in the tube. All passenger business stations under the management of Harbin Bureau announce 24-hour service to passengers** to ensure that passengers can enter the station and wait for the train at any time. A special waiting area for ice and snow tourist trains will be set up at Harbin Station, and luggage storage and item delivery services will be added to facilitate tourists' travel.
Fourth, we should create a civilized travel environment in an all-round way. Widely carry out the theme of "warm Spring Festival, civilized accompaniment" publicity activities, vigorously advocate civilized travel, increase volunteer service personnel in key stations with large passenger flow, and provide passengers with civilized guidance, service consultation, assistance and other services. At the same time, the joint railway public security department promptly discouraged uncivilized behaviors such as hegemony and noise, and maintained good riding order. During the Spring Festival, a variety of cultural activities such as "Ice and Snow Meeting" will be held at Harbin, Harbin West and other stations, and a variety of cultural activities such as "New Year's Goods Fair" will be held on the public welfare "slow train" to create a festive and peaceful atmosphere. The high-quality Northeast folk theme train and the "Lindu" tourist train enrich the life of passengers.
Fifth, we will comprehensively guarantee the transportation of key materials. Give full play to the backbone role of railways in the comprehensive transportation network, and build an efficient and smooth regional logistics service system. Actively coping with the cold wave and low temperature weather, the number of days of coal storage in the 34 direct power supply plants of Harbin Railway has been maintained at a reasonable level for more than 20 days. Coordinate the transportation capacity arrangement, and implement precise supply guarantee and priority transportation of key materials such as coal, agricultural materials, agricultural and sideline products, and food, with an average daily loading of nearly 10,000 vehicles. The traffic volume of Manzhouli, Suifenhe and Tongjiang railway ports has achieved double growth year-on-year, which has effectively guaranteed the stability of the international industrial chain.