Since March 1, the "Express Market Management Measures" has been officially implemented, and the most eye-catching provisions are to prohibit the unauthorized use of smart express boxes and express service stations to deliver express mail, and violations will face a fine of up to 30,000 yuan. The regulation sparked a heated discussion on the Internet.
On the Internet, the reaction to this regulation can be divided into three types: one is to support the home delivery of couriers, believing that it is the duty and obligation of the couriers, especially for the elderly or people who live in old communities and do not have elevators, it is very reasonable to ask for home delivery; The other is to support those stored in the post station or express cabinet, mainly office workers, who cannot be at home at any time due to work reasons, and they think that if they communicate well with the courier, there is no problem with the express delivery at the post station; Others don't care about this, because they either live in the area itself and deliver to the door, or they are very close to the post station or express locker, which is easy to carry.
Historically, couriers in big cities have tended to deliver to their homes, while couriers in smaller cities have often chosen to store their products at courier stations or post stations. Each courier company also has different delivery requirements, companies with high fees and good service generally deliver to their homes, and companies with low prices generally deliver less door-to-door.
In fact, the new express delivery regulations have not changed substantially, but have sorted out and standardized the original rules. However, for express companies and practitioners, the implementation of the regulations still needs to adapt to the process. Some express companies are worried that the implementation of the new regulations will increase the workload of couriers, lead to the loss of employees, and increase the service cost of enterprises, which may lead to express delivery. And many couriers are also worried that every piece needs to be delivered to their door, which will lead to infeasibility of time and energy, and may reduce income.
The impact of this provision can be summarized as follows: first, it may exacerbate the "labor shortage" in the express delivery industry, because the increase in workload and the decrease in income are not attractive to employees, resulting in a reduction in manpower, affecting delivery efficiency and delivery volume; Secondly, it may lead to the cost of express delivery *** ultimately borne by the consumer; Finally, it is possible to delay the delivery time of some parcels, especially if a large number of couriers leave the company.
The impact of the implementation of the new express delivery regulations remains to be further observed and evaluated, and whether it can achieve the expected effect and the impact on consumers and the express delivery industry as a whole remains to be verified by time. As for how to balance the relationship between express delivery services and the interests of users, and how to improve the service quality and efficiency of the industry, etc., it also needs to be further improved and solved.