How to use the work order attendance and sign-in statistics system in the auto repair shopIn the auto repair shop, the work order attendance and sign-in statistics system is a very important management tool, which can help the shop owner and employees to better manage and count the workload and improve work efficiency.
This article will introduce in detail how to use the attendance check-in statistics system for auto repair shops.
1.Sign up and log in:
Users need to register an account in the system and log in.
When registering, you need to fill in some basic information, such as username and password, etc.
After completing the registration, the user can use the full functionality of the system.
2.Create a ticket:
In the system, users can create work orders to record repairs to customer vehicles.
When you create a work order, you need to enter basic information about the vehicle, such as the vehicle model and license plate number.
You also need to fill in the customer's *** and a specific problem description.
Users can also assign a unique ticket number to each ticket, which is convenient for subsequent management and inquiry.
3.Ticket Dispatch:
After the work order is created, the user can assign the work order to a specific service technician.
The system usually lists all the best technicians, and the user can choose according to the technician's maintenance experience and expertise.
After the dispatch is completed, the system updates the status of the ticket to Dispatched.
4.Maintenance progress tracking:
After the work order is dispatched, the user can check the repair progress of the work order at any time.
The system will record each technician's operation on the work order, such as the start of maintenance, the maintenance in progress, the completion of maintenance, etc.
Based on this information, users can understand the real-time status of work orders and manage and schedule them accordingly in a timely manner.
5.Labor and Cost Calculations:
The system can also automatically calculate maintenance hours and related expenses based on the technician's operation record of the work order.
Users can use these data for cost control and expense statistics to help stores with financial management and performance appraisal.
6.Customer Notifications & Feedback:
During the repair process, the system can automatically send notifications of the repair progress and cost to the customer.
Customers can reply and confirm through the feedback function provided by the system.
This increases customer satisfaction and builds good communication and trust.
In summary, the auto repair shop work order attendance and check-in statistics system is a very practical management tool, which can help the auto repair shop to better organize and manage the work.
With features such as registering and logging in, creating work orders, dispatching orders, tracking repair progress, calculating hours and expenses, and customer notifications and feedback, users can easily complete the daily work of the auto repair shop and achieve increased work efficiency.
Hopefully, this article will be helpful for readers to understand how to use the auto repair shop work order attendance check-in statistics system.