Internal audit story——There are all kinds of people in the workplace, and it is difficult to understand the "noble lady" encountered in the audit
ID: Internal auditor's practice and actual combat
1.First contact
I asked the manager of the purchasing department for some procurement information, and I was looking at it, and found that one of the purchases lacked relevant records of purchase requisition and secondary **, and there were some strange things in the winning bid.
The document is marked with the person in charge, a female colleague in the procurement department: Huang Gong (I really can't call Sister Huang).
Although she had no direct contact with Huang Gong when she first joined the company, because she was beautiful and exquisitely dressed, I heard that she was 40 years old, and she was still dressed in her 20s, and the charm was still there!
The clothes are very exquisite, the makeup is also exquisite, and she is also a very educated appearance, when she first comes into contact, it will make people think that she is a noble lady with elegant manners.
Found that the procurement information was abnormal, just call ** over Huang Gong, the bell rang for a long time and no one answered, just wanted to hang up and actually connected, ** that end is very gentle "Hey, hello!" Who's that? ”
After a brief introduction to herself, she said that she still needed to add some information.
The first sentence she asked Hou was very polite, but before she said a word, her tone began to be impatient: "Didn't you just ask for a bunch of things the day before yesterday, I have sent you all the things, I want them over and over again!" ”
When it comes to the last sentence, it feels like it is said through the bite of the back molars!
was supposed to be a good work communication, but she was scared of two sentences, thinking that she was getting older, and she didn't care too much about her, so she patiently said that there was still any information missing!
Unexpectedly, she came directly: "All the things are in that pile of information, you go to find it yourself, don't ask me for everything!" ”
Then, hang up the ** directly.
Depend on! If you find out her problem or accuse her of poor work, it's understandable to be embarrassed and angry, this is just fucking ordinary communication, and it's the first time to communicate, and it's almost up, it's really rare!
Although he complained that this woman was insane, he thought that it might be because something was angry, and he didn't really think she was mentally ill.
2.Gossip
I had to go to the purchasing manager to ask for information, and I couldn't help but complain to him: "Why is Huang XX in your department so rude?" ”
This is a simple complaint, but it's terrible, the purchasing manager directly pulled me to complain!
Huang Gongmou's kind of character, no one can stand it, she can't do her job well, she doesn't dare to speak in a heavy tone, and if her tone is a little heavier, she will be better than you! Recently, I have encountered something again, I ask for leave every day, and my temper is even more weird! ”
I said, "She looks normal, huh?" ”
The purchasing manager said, "You can't just look at the surface! She was still spilling at school two days ago? ”
What's going on? "It makes people gossip.
Her daughter had just started high school, and she was ostracized by her teachers and classmates, and no one paid attention to her!
Huang Gong felt that her daughter was being bullied, so she went to school every day to make trouble, and she had been making trouble for several months, and the school had changed two classes for her daughter.
The child is ostracized by his classmates, and of course he is angry as a mother! It's normal to be emotional? ”
As soon as I helped Huang Gong speak, the purchasing manager scolded directly: "Both her mother and daughter are mentally ill, and her daughter is the same, pestering social gangsters to go to school to block other girls, just because other girls don't play with her!" ”
Then she said how Huang Gong went to the school to make trouble, even the school principal avoided her, and complained to the Education Bureau about the school and the teacher, her daughter changed 3 classes, and the 3 class teachers were all accused, saying that the class teacher let her classmates exclude her daughter.
I asked, "How do you know so much about her family?" ”
The purchasing manager, who was only in his early thirties, was even more aggrieved: "I don't want to be clear!" Her husband divorced her many years ago, and some time ago she dragged me to pretend to be her daughter's parent and communicate with the school! The school teachers will still call me now, and the teachers will say that they can't communicate with the child's mother! forced me to explain every day that I was not a parent of a student, and several teachers still called me **!
Pretending to be a father, do you dare to take it? "I think it's incredible!
The purchasing manager is also a new one, and said with a wry smile: "Employees have something to ask you to help, can you not help?" I just didn't expect it to be so complicated! ”
If not, apply for a company to transfer her! "This kind of personality is really not suitable for staying in sensitive positions.
The purchasing manager hurriedly replied: "Don't dare!" She said that whoever dared to touch her, she would jump off the building and write a suicide note! Don't say it's me, even the personnel manager who has laid off countless people, there is nothing she can do about her, she is scared! She went straight to block the HR manager's door one night! ”
Isn't this neuropathy? "I can't help but feel emotional.
Isn't it? "The purchasing manager is also depressed!
Fortunately, the purchasing manager has relatively complete information, and audit questions can be communicated with him.
3.Communication meeting
and other audit procedures are basically completed.
A simple audit communication meeting was organized, and when it was discussed that Huang Gong was responsible for the procurement matters that did not win the bid at the lowest price.
Huang Gong, who was still smiling at Yan Yan's ladylike appearance when he entered, turned black directly, and turned on the quarrel mode: "Don't you understand the audit of cheap and good goods?" No matter how cheap it is, can it win the bid if the quality is not good? Who said that you have to win the bid at a low price, is there a rule in the system? ”
What she said is indeed reasonable: winning the bid at a low price is only a bidding principle, and it is generally not explicitly stipulated.
The shortlisted units are all at the same level, so they naturally have to abide by the principle of winning the bid at a low price, and there are too many winning bids with high prices, right? "We ask questions.
Don't anything**, will low quality be good? Is this how you all audit? "Pointing to the unprofessionalism of the audit.
We are just communicating this abnormal situation, if there is a special reason, you can refer to the bid evaluation criteria to explain, but you also did not follow the standards? ”
This kind of small standard, there is no need for bid evaluation criteria, I can evaluate it myself, I am worthy of my conscience! She slapped the table and screamed!
How do you score your economic mark? ”
I hit it myself! The powder on Huang Gong's face seemed to be flying, and his dignified facial features felt like they were about to disintegrate!
Then we can only raise the problem, and do not strictly implement the bid evaluation procedure. "We have to say that.
Who says I didn't follow the bid evaluation process? You audits, don't be okay to pick thorns every day! Speak responsibly! Her voice was sharper.
If the system and process are clearly stipulated, no matter what she says, it is not compliant, we insist on the opinion, and take out other procurement matters to compare the information one by one.
When everyone was biased in favor of auditing, she began to cry at the communication meeting, crying and shouting: "What will you audit do except bully women and slander me for cheating?" If you have the ability to purchase it yourself, I work overtime every day, and I am busy until midnight every day, and you frame me like this? ”
We didn't say you were cheating, we just said there was a problem with the procurement process.
That's what you just said! Do you still admit it? "She looks like a shrew scolding the street.
It's okay to say if she looks like a shrew, but obviously a noble lady looks like she cries and makes trouble, it's a bit exaggerated to say that pear blossoms bring rain, how much like an angry little daughter-in-law, if passers-by pass by, they must feel that a group of men are bullying her.
The difference in personality and appearance makes people feel very discordant.
She is usually very delicately dressed, looks quiet and clean, and is also very educated when talking to strangers!
But everyone in their department knows her true character, and everyone avoids her!
At the communication meeting, a colleague from the audit department was very angry and wanted to scold her, but I hurriedly pulled her and didn't let her.
was seen by Huang Gong: "What's the matter, do you want to beat me?" A group of big men want to do it? Then he sarcastically said to the purchasing manager: "The purchasing department is so cowardly, being pointed at and scolded? ”
Indeed, a group of boys, just one woman, everyone can only comfort her, and let her go back when her mood is stable.
Several people in the audit department are also worried, this problem is not big, but the potential risk is large, if it is written truthfully, I am really afraid that she will make trouble, and she will be uneasy in the past.
The next day at work, she actually waited in front of the office of the audit department, her expression was calm, and she had a professional smile on her face.
If you haven't seen her performance yesterday, I really think she is a standard strong woman in the workplace, with cultivation and temperament.
She didn't cry anymore, she calmly explained the procurement business she handled, and assured: "She made the purchase with her conscience!" ”
It's the same as the day before, but it still feels cold.
Fortunately, we were all angry the day before, and the leaders also made arrangements, don't work against this kind of person, and focus on appeasement first.
Conclusion
This in itself is not a serious procurement problem, nor does it involve fraud, but it is the most heart-wrenching part of the audit process, plus the purchasing manager told us: "If you dare to say that she is at risk of fraud, she will dare to climb to the roof of the company and jump down the next day!" ”
The purchasing manager said he knew her too well!
Hey, it's just that people have problems.
Is this character innate? Or is it a matter of family education? Or is it a question of how society works? Or is it a product of human nature and cultural distortions?
We don't know!
But in society and in the workplace, there are such people in many corners, and if you are lucky, the people you meet are more or less normal, and if you are unlucky, it is difficult to say!
As an audit, what should you do if you encounter this kind of person during the audit?
If you really encounter it, you can only say "Treasure!" ”
Dear, pay more attention**!