Working in the unit, we will always be in constant contact with various leaders. When dealing with leaders, always pay attention to words and avoid using two words - "no" and "do".
These two seemingly simple words often bring us endless trouble. Today, I will share with you some experiences of "not saying no" in front of leaders.
First of all, in the face of the requirements and tasks of the leader, we should never directly say "no".
I have a friend Xiaogang who doesn't understand this truth. Once, the department came to an inspection task temporarily, and the director asked Xiaogang to be in charge of receiving the inspection team.
Xiao Gang immediately said: "Director, I have to catch up with the progress of the project in the past two days, and I don't have time to receive the inspection team, so you let others go." The director was furious when he heard this, and directly criticized Xiaogang's inaction. Afterwards, Xiao Gang's incident spread throughout the department, and the director also had a very bad impression of him.
In fact, Xiao Gang only needs to say: "Director, I have been very busy lately, but the inspection work is also very important." I'll take the time to make arrangements, and I won't delay my normal work. In this way, you can avoid arousing the disgust of the leader.
Moreover, in the face of the requirements of the leader, we should not say "yes" or "yes" without authorization.
My sister was in such a situation. Her director asked her to complete a project debriefing within a week. My sister wanted to show her ability, and said confidently: "Director, this little thing is not difficult, I can complete it all in a week." ”
As a result, she worked overtime and still didn't finish on time. The director checked and found that the progress of the project was not allowed to be completed in such a short time. The director criticized her for agreeing without permission and not knowing the actual situation.
Actually, my sister only needs to say, "Director, I'll understand the progress and needs of the project, and then I'll tell you if it can be completed within a week." In this way, instead of hastily agreeing, but carefully checking the situation and then replying, it can not only avoid making the leader wait, but also will not bring unnecessary pressure to yourself.
So you can see that in front of the leader, we should avoid saying "no" directly or saying "yes" easily, which can easily lead to trouble.
In the face of the leader's request, we can use vague and polite expressions such as "I will do my best" and "I will check the situation carefully and then reply to you". This reflects our attitude and retains flexibility, which often satisfies both parties.
Of course, in addition to "no" and "do", there are many issues that we should pay attention to in front of the leader. For example, don't interrupt when the leader is speaking, don't call the leader by name in public, don't put forward your own requirements when the leader hasn't eaten, etc.
All of this, in fact, reflects a truth - that is, to be humble in front of the leader and always remember your position.
Some people say it's flattery, but I don't think we need to overcomplicate it.
It's just basic work etiquette, and it's not overly compromised. This is not bad for yourself, but it can reduce a lot of unnecessary trouble. This is also a kind of courtesy and respect for the leader himself.
Therefore, I advise all staff to always maintain a humble attitude in front of the leaders. Don't say "no" or "yes" easily, and learn to be flexible and euphemistic.
As long as we are sincere in our hearts and show due respect on the outside, our relationship with our leaders will become harmonious and our work will be twice as effective with half the effort.
The above are some of my thoughts on "not saying no, no action" in front of the leader. If you encounter similar problems at work, you may wish to refer to some of my experience.
Don't let a moment of anger or conceit cause unnecessary trouble for yourself. Staying humble and flexible is the choice of smart people. Thank you for reading, and we look forward to your attention!