**: Phoenix News client.
Service quality is a property service brand.
The key to longevity.
And how to judge the service quality of a property company.
Customer satisfaction and recognition are important criteria.
Time will remember every love.
In the past 2023.
The new Taisho people have given love and gained a lot of love.
According to incomplete statistics.
We received more than 300 compliments in 365 days.
Thereinto. More than 200 letters of thanks and more than 60 pennants from customers.
There are more than 30 honorary plaques and certificates ......
This is a "report card" that we can be proud of
Among them. There are those from ** institutions, Party A's units, community streets, and social institutions.
There are also teachers and students, tourists, residents, doctors and patients, etc.
Behind every affirmation, there is a sincere dedication and careful protection of the new Taizheng people.
2023 New Taishoi obtained
Letters of Commendation Letters of thanks (partial).
In 2023, on average, I received 1 letter of appreciation every two days for the projects served by Shin Taisho. Among them, there are professional and timely maintenance to ensure the normal operation of rail transit stations; working overtime to fully protect the district people's congress; fully support and guarantee the preparation of college competitions; Rapid response, the ...... to buy valuable time for saving people with sudden illnessEvery hard-won praise is the most direct proof of service quality.
7 employees
Carry more than 2,000 square meters of site structure construction
In the face of heavy and urgent tasks, Xu Decai, Li Zhengliang, Wang Ziyou, Xu Defa, Liu Zhao, Zhang Panxia, Wei Jing 7 project employees stepped forward and actively responded to Party A's needs. Their tireless and courageous service spirit has been highly recognized and affirmed by Party A's units.
A military academy.
We are fully committed to ensuring that international students enter and return to school
Contribute "new" strength to the dissemination of traditional culture
During the start of the semester in March, the international students of the School of International Education of Xi'an Jiaotong University also ushered in the return to school, and the New Taizheng project team worked overtime to complete the packing and sorting of dormitory supplies, dormitory cleaning, etc., and also spontaneously prepared a Spring Festival gift package full of Chinese flavor for international students, which not only showed the full intention of the school and New Taizheng, but also realized the promotion of traditional Chinese culture. The project team's thoughtful and creative service initiatives have also been highly praised by the school.
Xi'an Jiaotong University Western Innovation Port.
Guarantee the special action of Party A's unit
Achieve a good result of zero breakthroughs
As a typical Grade A office building, CDB Financial Center Building has successfully completed various service guarantee work since its entry in 2021. During the 15-day special work of the CDB Financial Center Building in 2023, the project team adhered to its service post day and night, and successfully completed the work with professional, standardized, rigorous and efficient services. In this regard, Party A gave high praise to the new Taizheng project team, and said that with the support of the new Taizheng, the work of the building will definitely achieve better results.
CDB Financial Center Building.
Actively cooperate with the work of regional police stations
Protect the safety of one party
In order to better protect the personal and property safety and environmental safety of the residents of Kangju Xicheng public rental housing, in 2021, Xindazheng and Xianglushan Street of High-tech Zone jointly established the Kangju Xicheng Public Rental Housing Community Emergency Patrol Team, as the first emergency patrol team jointly established with the street in Chongqing, it has assisted the regional police station to crack hundreds of various criminal and public security cases, and truly guarded the safety of one party. In the 2023 regional police station's crackdown on fraud cases of distributing small advertisements, the project team effectively cooperated with the police station to carry out the work of cracking down on illegal crimes, and the conscientious and responsible work attitude of the project staff was also highly praised by the regional police station.
Kangju West City. 2023 New Taishoi obtained
Pennant (partial).
In the past year, every pennant we have harvested is an affirmation from the bottom of our hearts, and they carry glory and convey gratitude. In the face of people from all walks of life in need of help, the new Taizheng people do not hesitate to pay every time. Some people collect money, some people help the injured to be sent to the hospital in time, some people do not hesitate to come forward to deal with the sudden fire, and some people take the initiative to help tourists solve the difficulties they encounter......Every property employee extends their responsibilities to make the service more warm, and gives more care and love in addition to their duties.
Seek multiple ways
Solve the problem of parking difficulties in the park
Due to the fact that there is no temporary stop for operating vehicles in Guizhou Fengtai E-commerce Industrial Park, and there are many vehicles in the driver group of SF fleet, it is very easy to cause chaos in vehicle traffic and affect the normal allocation of the park. In the face of this problem, the project property team actively sought a solution, coordinated the unloading port that was not used in some reservoir areas as temporary stops, and applied to the park management department to open a monthly parking space for the driver group in the case of limited parking spaces, which solved the urgent need of the team parking in a timely manner, and won the gratitude of the teams in the park.
Guizhou Fengtai E-commerce Industrial Park.
Actively act and carry forward the spirit of active service
Cooperate with customer units to ensure the normal operation of rail transit
In addition to providing basic property services, New Taizheng also actively participates in various security work and contributes to the normal operation of the project. For example, in the emergency drill of large passenger flow held by the Gangxia North Project of Shenzhen Railway, the project team took the initiative to participate, formulated the property emergency support plan, actively coordinated the support materials, and deployed 4 personnel every day to assist in the guidance of large passenger flow in the morning peak to ensure that passengers took the train in an orderly and safe manner, and provided support from both human and material resources. The project team took the initiative and adhered to its duties, and received the affirmation and praise of Shenzhen Railway Operation Gangxia North Station and Party A's customers.
Gangxia North of Shenzhen Metro.
A small thing that touches the customer
Interpret the sincere service of the new Taisho people
During the daily operation of the project, Wu Zengyan and Bin Xue of the Guiyang Municipal Human Resources and Social Security Bureau carefully noticed that Mr. Chen, who came to handle the business, covered his abdomen with his hands and looked very uncomfortable. The two of them immediately stepped forward and found that Mr. Chen was vomiting, so Bin Xue kept carrying a plastic bag and vomiting, and Wu Zengyan handed Mr. Chen tissues and water in a timely manner, and waited until Mr. Chen's physical condition improved. In addition, in the process of Mr. Chen's continued business, he accompanied and guided him to complete a series of formalities. Afterwards, Mr. Chen was moved by Wu Zengyan and Bin Xue's helpful, sincere and kind service quality, and sent a pennant of thanks.
Guiyang Municipal Human Resources and Social Security Bureau.
Took the initiative to hand over the lost property worth more than 80,000 yuan
Politely refuse to receive a high cash reward from the owner
Liu Yuzhi, an employee of the Hangzhou Xiaoshan International Airport project, found a jewelry box on the seat at the boarding gate during a night operation, which contained two diamond rings worth more than 80,000 yuan. Liu Yuzhi, who was alone at the time, did not hesitate and immediately sent the lost property to the terminal police station. After returning the lost property, the owner offered to give Liu Yuzhi a high amount of cash to express her gratitude, but Liu Yuzhi politely refused immediately, she said: "It is my duty to return the lost property and provide service guarantee for passengers, I just did what I should do, and I hope to pass on positive energy." After learning about the situation, the owner was deeply moved, and called the project team and the terminal police station many times to praise and thank him, and specially sent a pennant to Liu Yuzhi to express his gratitude.
Hangzhou Xiaoshan International Airport.
2023 New Taishoi obtained
Plaque of Honor (partial).
Make the city better", is the corporate mission of the new Taizheng, in the actual work, the company's projects to pay close attention to the quality of service, and actively cooperate with the best departments to carry out the work of improving the quality of urban services, and actively assume the social responsibility of the enterprise, and have received many honors from the first units, social institutions and customer units.
Actively respond to the call of the community and the community
Contribute to the construction of safe cities and communities
In 2023, the project of China Development Bank Sichuan Branch will actively respond to the security control requirements issued by **, the community and the police station, and participate in the creation of Yongan community safety in 2023. During the year, it promoted the creation of a civilized city by strengthening the maintenance of security order and using intelligent equipment to upgrade security control and other innovative measures, and won the honorary title of "Advanced Unit" for the safe creation of Yongan community in 2023.
China Development Bank Sichuan Branch.
Do your best to ensure the school anniversary
Congratulations on the third anniversary of the school in the way of property owners
Soon after the start of the new semester, it is the third anniversary of the Shenzhen Affiliated School of Sun Yat-sen University. In order to fully ensure the smooth development of the school celebration, the project property team has focused on this work since the beginning of the summer, formulated an action plan, and implemented each work item by item. On the occasion of the school anniversary, Xindazheng, as a key logistics support unit, takes into account the overall situation, listens to the command, and the team members cooperate with each other to fully support the development of various support work, and expresses the best wishes to the school with hard work, which has been widely praised and fully affirmed by the guests and school leaders!
Shenzhen Affiliated School of Sun Yat-sen University.
A little bit of love and dedication
Interpret corporate social responsibility
Under the call of party members represented by the employees of the new Taizheng Taizheng shopping mall project, management cadres and employees have actively responded and participated in various forms of social volunteering and love activities for many times, and have ...... in unpaid blood donation activities, voluntary donations, and anti-epidemic guaranteesEvery time it is at the forefront and plays an exemplary role in the market environment, Chongqing Yuzhong District Commodity Exchange Market Association specially awarded the company the honorary plaque of "2022 Love Market for Love to Return Social Activities".
Taisho shopping mall. Safety first.
1. Prevention first, comprehensive management
Won the honorary title of "Advanced Property Work Unit".
The Sichuan Radio and Television Station project conscientiously studies and implements the work spirit and work standards of safe production, and always adheres to the principle of "safety first".
1. Prevention first, comprehensive management", successfully ensure that all kinds of safety work plans are set up and drilled in place, all kinds of major activities are in place, and various internal management standards and specifications are in place. The Guixi Sub-district Office of Chengdu High-tech Zone specially awarded the honorary title of "Advanced Property Work Unit" to commend.
Sichuan Radio and Television Station.
Behind every honor, there is a condensation of the sweat and dedication of the new Dazheng people, and it also confirms that the struggle will eventually be rewarded. Because we live up to the sincerity and professionalism entrusted to us, we have gained affirmation and praise from all walks of life. This is not only a recognition of the new Taisho, but also an incentive and motivation. In 2024, we look forward to all new Taizheng people continuing to stay true to their original aspirations, treading the waves, and embracing more new honors that belong to us together!