CCTV commented on the implementation of the new regulations on express delivery, service, humanization, and practice to improve the rules
With the official implementation of the newly revised "Express Market Management Measures" on March 1, the express delivery industry has ushered in a new change. The promulgation of this new regulation has not only aroused widespread attention from all walks of life, but also become the focus of heated public discussion. CCTV made an in-depth evaluation of this, pointing out that the implementation of the new regulations is not the end, but a process of continuously improving the rules and making the service more humane in practice.
The newly revised Measures for the Administration of the Express Market have been optimized and upgraded in many aspects, aiming to improve the quality and efficiency of express delivery services. Among them, the most eye-catching is the protection of the rights and interests of couriers and the requirements for service quality. The new regulations clearly stipulate the working hours, rest time and remuneration of couriers, protecting their legitimate rights and interests. At the same time, higher requirements are also put forward for the quality of express services, such as on-time delivery, parcel safety, etc.
CCTV evaluation believes that the implementation of the newly revised "Express Market Management Measures" is an inevitable trend in the development of the express delivery industry. With the rapid development of e-commerce, the volume of express delivery business is increasing year by year, and the work pressure of couriers is also increasing. Therefore, protecting the rights and interests of couriers and improving service quality has become a top priority for the industry. The introduction of the new regulations will help standardize the order of the express delivery market and improve the overall image of the industry.
However, CCTV also pointed out that the implementation of the new rules will not be a one-time process. In practice, it is necessary to continuously improve the rules to ensure that the provisions can be effectively implemented. This requires the joint efforts of enterprises, enterprises and consumers to form a joint force. **Supervision should be strengthened to ensure that enterprises comply with the regulations; Enterprises should improve the management level and improve the quality of service; Consumers should also enhance their awareness of rights protection and complain and report violations.
In addition, CCTV also emphasized that the humanization of express delivery services is the key to future development. On the basis of protecting the rights and interests of couriers and improving service quality, we should also pay attention to the needs and experience of consumers. For example, by optimizing delivery times and improving package security, consumer satisfaction can be improved. At the same time, we should also strengthen the construction of informatization, promote the deep integration of the express delivery industry with the Internet, big data and other technologies, and provide consumers with more convenient and efficient express services.
In short, the implementation of the newly revised "Express Market Management Measures" has laid a solid foundation for the healthy development of the express delivery industry. However, the implementation of the new rules is only the starting point, not the end. In practice, it is necessary to continuously improve the detailed rules and make the service more humane. Only in this way can we promote the sustainable and healthy development of the express delivery industry and meet the growing demand for express delivery of the people.