March 4th.
Xiao Shao is in Hangzhou Yintai in77C area.
A big stall in Nanjing bought a porridge.
It was said that it had been nearly three hours.
She opened it again and ate it with a sour taste.
Xiao Shao: It just so happens that my work unit is nearby, so I don't want to wait for takeout. I packed a dish of Meiling porridge, put it for more than two hours after taking it back, and opened it at home to eat, and found that the porridge already had a sour taste.
This porridge cost 17 yuan.
The menu is introduced.
Choose high-quality japonica rice, lily yam and soy milk.
Cook into porridge over a simmer.
The taste is unique. Fresh and sweet.
Xiao Shao: I've ordered takeout before, and I've also eaten in. This is not the first time I have eaten at this restaurant, and its original taste is relatively light, and it has a slightly milky soy milk flavor compared to ordinary white porridge. There may be a little bit of sweetness, but when I ate it, it didn't feel right, it felt separated, and it was a little bit sour.
Xiao Shao said. She took a bite and threw it up.
Immediately call ** to the store.
The call was recorded at 8:29 p.m.
It was almost three hours after the time of payment.
Xiao Shao: Article 148 of the Food Safety Law, if there is a problem with food safety, you can compensate ten times, if it is less than 1,000 yuan, you can pay 1,000 yuan. But my appeal was very simple, I only asked him to compensate me 100 yuan, and the store never admitted that it was their food safety problem, and he said that there was no problem with their backstage kitchen production.
Chat logs.
The store said. The porridge was freshly boiled in the afternoon.
115 copies were sold in one day.
There are no problems either.
I'm very sorry for the situation on Xiao Shao's side.
You can send another porridge with roast duck.
Or return the money and invite her to a cup of coffee.
Xiao Shao did not accept it.
But he accepted the 18 yuan porridge money returned by the store.
Manager of Hangzhou Yintai in77 store in Nanjing: You kept saying that our porridge was bad, and asked me to compensate you with 100 yuan. Essentially, this is not in line with our reality, our porridge is made once per meal. For example, the porridge in the morning comes at about half past nine, and our chef cooks it on the spot, and if it is not sold out, it will be boiled again in the afternoon.
Reporter: Then what time was this porridge boiled yesterday?
Manager of Hangzhou Yintai in77 store in Nanjing: She came over yesterday's porridge at about 5 o'clock in the afternoon, it should be, I will confirm this with our head chef.
The store manager said. There was no problem with the porridge.
It is inconvenient to let the reporter go to the back kitchen to check.
Store manager of Hangzhou Yintai in77 store in Nanjing: I also told her that we happen to be new in the four seasons now, even if you bring your friends over for a meal, I am willing to let you supervise our products. But according to your meaning, because our porridge is broken, you pack it back for three hours and ask me to compensate, this can't be compensated.
Reporter: What kind of environment is it stored in?
Xiao Shao: My home is at room temperature, room temperature. Because of the temperature yesterday, it was okay at night. It was only about 10 degrees, so I thought it should be fine, and the waiter at the time of packing told me that I could finish it that night.
Xiao Shao has already reported the situation to the market supervision department.
Pending further processing.
1818**Eye).