Hengqin Life has always adhered to the values of "openness, focus and simplicity", carried out ESG management practices, and made active explorations and concrete results in strengthening corporate governance, deepening customer value, promoting green finance, and serving people's livelihood and public welfare.
Investment Times reporter Zhang Jingyu.
The proposal of the national "dual carbon" goal is of great significance to the high-quality development of China's economy and the sustainable development of enterprises. In recent years, all walks of life have been deeply practicing the ESG concept, exploring the integration of ESG concepts into the management and various businesses of various companies, and actively contributing to the realization of the national "double carbon" goal.
Since its establishment in 2016, Hengqin Life Insurance*** (hereinafter referred to as Hengqin Life) has always adhered to the values of "openness, focus and simplicity", benchmarked against the SDGs (Sustainable Development Goals), raised the ESG concept to the board level, carried out ESG management practices, and made positive explorations and concrete results in strengthening corporate governance, deepening customer value, promoting green finance, and serving people's livelihood and public welfare.
In 2022, Hengqin Life became the first non-listed life insurance company in China to publish an ESG report, and continued to promote the implementation of the national "dual carbon" strategy and green finance through practice.
Hengqin Life ESG strategy model.
Strengthen corporate governance and promote the implementation of ESG strategies
According to the reporter of "Investment Times", Hengqin Life Insurance follows the "Green Investment Guidelines (Trial)" and the UNPRI Principles of Responsible Investment, builds an ESG management structure that vertically penetrates the decision-making, organizational and implementation levels, and an ESG strategic model covering customers, shareholders, employees and partners, partners, environment and society and other stakeholders, establishes ESG strategic goals, and is committed to improving its product innovation and service capabilities, and improving the quality of ESG information disclosure. The company actively participates in green investment, explores reasonable and effective ESG investment paths, continues to create long-term and stable economic, social and environmental value for the company's stakeholders, and contributes to the sustainable development of the economy, society and environment.
Since 2022, Hengqin Life has made a detailed breakdown of the focus areas of responsibility, and made annual announcements on the performance of responsibilities in corporate governance, responsible investment, risk management, customer service, product innovation, public financial publicity, information security, employee development, etc., laying a solid foundation for more transparent corporate governance and more efficient operation and management.
Hengqin Life Insurance released special insurance products in the cooperation zone to help the integration of Hengqin and Macao. Deeply cultivate customer value, upgrade innovation and service
With "family account" as the core and "digital Hengqin" as the support, Hengqin Life Insurance focuses on value, continuously improves business structure and quality, actively participates in the construction of the third pillar of pension, and meets the needs of customers for health care and risk protection throughout the life cycle through the health care ecosystem of "insurance + health management".
In recent years, Hengqin Life has continued to improve its customer service level with "Hengqin speed" and "Hengqin temperature", and made efforts to contribute to the integrated development of Guangdong and Macao in Hengqin and the financial and insurance innovation in the Guangdong-Hong Kong-Macao Greater Bay Area through insurance product and service innovation.
In 2020, Hengqin Life Insurance launched the "Hengqin Guangdong-Hong Kong-Macao Greater Bay Area Critical Illness Insurance (Type A B)", which was selected as one of the "Top Ten Innovative Cases in Guangdong's Insurance Industry in 2020".At the beginning of April 2023, Guangdong Province** announced 20 typical cases of the docking of the Guangdong-Hong Kong-Macao Greater Bay Area rule convergence mechanism (the first batch), which involved "innovating the exclusive critical illness insurance in the Guangdong-Hong Kong-Macao Greater Bay Area".
In February 2023, the "Opinions on Financial Support for the Development of the Guangdong-Macao In-Depth Cooperation Zone in Hengqin" was released, which is the first special policy for the innovation and development of the financial industry since the inauguration of the cooperation zone. In April 2023, Hengqin Life Insurance launched a strategic cooperation with the General Association of Neighbors of Macau to launch the "Hengqin Hengqin and Macao Easy More Outpatient and Emergency Medical Insurance", which is equipped with customized outpatient and emergency medical protection and convenient claims services, reducing the burden of Macao residents seeking medical treatment in the Mainland, actively exploring the innovation of insurance products and services in the Cooperation Zone, helping to provide comprehensive services to the "Macao New Neighborhood" and promoting the integration of Hengqin and Macao. In the process of service, Hengqin Life Insurance has completed the settlement of claims in the fastest speed of 27 minutes, and because of the efficient and considerate service that responds to customer needs in real time, Hengqin Life Insurance has received red pennants from Macao customers many times, thanking the company for helping them live and work in peace and contentment in the cooperation zone.
Hengqin Life Insurance has also launched a series of exclusive insurance services in the cooperation zone based on the different needs of residents in the cooperation zone. The first exclusive underwriting policy for the cooperation zone launched at the end of 2021 has served more than 2 customers in total40,000 people.
Promote green finance and create a better society together
Hengqin Life Insurance has always focused on green energy investment and rural revitalization, actively practiced the new development concept of "innovation, coordination, green, openness and sharing", made full use of the long-term advantages of insurance funds, increased investment in China's environmental protection, new energy, energy conservation and emission reduction, ecological governance and other green industries, and promoted the implementation of the "double carbon" strategy and high-quality economic development.
In 2022, Hengqin Life Insurance will support and serve the real economy by investing in medium and long-term ESG green bonds700 million yuan, of which 3 are invested in green bonds300 million yuan, social bonds 1400 million yuan, sustainability-linked bonds 100 million yuan;At the same time, the company actively participates in the public REITs market and is one of the first batch of institutional investors to participate in the public REITs market.
In October 2023, Hengqin Life Insurance and SAIC Financial Holding jointly invested in the first green energy** for the construction of rural household distributed photovoltaic power stations, effectively promoting rural revitalization and the implementation of the "dual carbon" strategy. Thanks to its steady and sustainable investment philosophy and returns, Hengqin Life Insurance has been awarded the "Golden Bull Award for Insurance Company Investment" sponsored by China ** News for three consecutive years.
Hengqin Life Digital Smart Classroom.
Deeply participate in people's livelihood affairs and contribute to the sustainable development of society
Hengqin Life adheres to the public welfare concept of "one old and one young", and promotes the implementation of the national rural revitalization and education inclusive strategy, so that the elderly can be supported and the young can be nurtured.
"One Elderly" refers to the "Warm Light Action", which is a public welfare brand of the National Health Commission and social organizations to help rural revitalization, introducing the country's top medical experts and medical care service resources, focusing on the health problems of the elderly in remote areas.
"One Small" refers to the "Hengqin Life Digital Smart Classroom" project, which donated to build "Digital Smart Classroom" for the National Red Army Primary School, delivered high-quality curriculum resources to schools in remote areas through Internet equipment and modern education technology, and practiced the public welfare concept of "poverty alleviation and wisdom first" through the most effective carrier of "education". Since 2019, the project has invested a total of more than 1.78 million yuan in construction funds, and built smart classrooms for 13 Red Army primary schools, benefiting rural students6More than 70,000 people. The project has been highly recognized and affirmed by the National Red Army Primary School Construction Engineering Council, the Yan'an Municipal Customs Working Committee, the local county ** department, and the General Yang Hucheng Social Welfare Association, and called on more public welfare forces to join it.
In addition, Hengqin Life has continuously sponsored the Zhuhai WTA Super Elite Tournament and Hengqin Marathon, supported the Doumen Dragon Boat Race, Tianmu Famous School Rowing Invitational Tournament, Hengqin and Macao Youth Tennis Points Tournament, and the University of Macau EMBA Gobi Challenge, etc., escorting many sports events and continuously promoting the implementation of the strategies of "Healthy China 2030" and "Building a Higher Level of National Fitness Public Service System".
Lan Yadong, Chairman of Hengqin Life Insurance, said: "In the future, Hengqin Life Insurance will continue to be based on the 'insurance surname insurance', continue to respond to the 'double carbon' goal proposed by the country, adhere to the mission and original intention of 'exploring paths for insurance innovation and financial innovation', vigorously develop the modern financial industry, promote the reshaping of the healthy ecology of the insurance industry, meet the needs of people's insurance protection and wealth management, make the quality of life of families in the new era better, and continue to contribute to the green, healthy and sustainable development of the country's social economy." ”