Community hospitals are often regarded as "hospitals at the doorstep", which mainly meet the needs of surrounding residents for medical treatment and dispensing nearby, and can provide more convenient, comprehensive and high-quality medical and health services for residents in the jurisdiction.
Community hospitals are an important measure to improve the primary medical and health service system, which is of great significance for shifting the focus of medical and health work and sinking resources, and achieving the goal of everyone enjoying basic medical and health services.
However, in practice, tedious data processing often takes up a lot of medical staff's time, resulting in a lot of time spent on repetitive work
1.Information entry is cumbersome, and manual efficiency is not high:
The staff of the community health service center need to log in to the regional health information service platform to carry out a large number of information entry, export and other operations, which consumes a lot of time;
2.The manual process is complex, and there is a risk to accuracy
In the case of a large amount of data, manual processing will inevitably cause errors, and it is difficult to ensure the accuracy of data.
3.Internal systems are not interoperable, and information management is not easy
The data is scattered across various platforms, and the operation process involves a lot of cross-platform operations, which is very inconvenient to manage.
Take one of the scenarios in a community hospital as an example:
There are about 36,000 contracted residents in the hospital, and if you want to complete the local archiving of resident information, you need to screen the files one by one, print them out, and manually process them for about 45s.
Even in the extreme state of non-stop around the clock, it takes 500 hours to process, which is not only time-consuming and laborious, but also prone to errors.
If you use the Octopus medical automated process handling system, you can solve these problems very well.
Octopus RPA solution
Octopus RPA is good at handlingCross-system and cross-platform data retrieval, sorting, entry, distribution and other operationsIt can help primary care staff improve efficiency, free up manpower, and give them more time to focus on medical work.
Based on the above-mentioned problems, the Octopus team designed a corresponding automated process system solution for community hospitals:
Automated information entry
Configure an automated process in Octopus RPA to efficiently execute batch and repetitive data entry operations, and realize data collation, analysis, entry, and distribution. Reduce the workload of primary care staff and improve work efficiency.
Information integration across systems
Support the integration with the regional health information service platform, realize the cross-platform filling of residents' information, and realize cross-system and cross-platform data retrieval.
Visual operation interface
Provide a visual operation interface to facilitate the configuration and management of robot tasks for primary care staff, which is relevant for community hospitalsPersonnel provide training, so that they are familiar with the use of automated process system robots and operation processes, and flexibly respond to various emergencies.
Privatized deployment
The developed automated process system robot is deployed in the intranet environment of the community hospital, integrated with the existing system, to ensure that the robot can operate normally and interact with other systems, and to provide a security mechanism for data encryption to ensure the security of residents' information in the service process and ensure compliance with relevant privacy regulations.
After the deployment is completed, the Octopus team also provides regular return visits and improvement measures for the community hospital, and continuously improves and optimizes the functions and performance of the robot according to the actual needs and feedback to adapt to the development and changes of the community hospital.
The value of the project
Boost productivity
Use the medical automation process system to handle the tedious and repetitive data entry, high-volume information acquisition, report generation and other work in daily work.
Take resident information archiving as an example: it used to take at least 500+ hours to process manually, but now it only takes 200 hours to complete it through automated process robots!
Save manpower
Provide community hospitals with a full set of automated process solutions such as contract signing, health consultation, appointment appointment, health management, chronic disease follow-up, report inquiry, etcLet the staff focus more on serving patients, helping patients solve problems, and focus on the medical service itself.
Improve data accuracy
Use automated process robots to quickly and accurately handle and process complex data, avoid errors due to fatigue, carelessness and other reasons, and improve data accuracyReduce the risk of data errors and omissions.
Ensuring information security and privacy
Provide a privatization deployment solution for community hospitals, and provide a security mechanism for data encryptionEnsure the security of residents' information in the process of serviceto ensure compliance with relevant privacy regulations.