**10,000 Powder Incentive Plan Enterprises operating express delivery business without the consent of users, unauthorized use of smart express boxes and express service stations to deliver express mail is a violation, and a maximum fine of 30,000 yuan will be imposed.
The new express delivery regulations have just been implemented, and there are already courier brothers who say that it is impossible for everyone to hit **.
In order to solve the problem of couriers needing to contact users frequently during the delivery process, while ensuring compliance with the new express delivery regulations, we can consider introducing an AI-based solution. Here's a possible scenario:
AI voice interaction system
Couriers can use devices equipped with AI voice interaction systems, such as smart helmets or handheld devices.
When the courier arrives at the address specified by the user, the AI system can automatically dial the user's ** and prompt the user that there is a shipment to be delivered.
Users can inform the AI system of their delivery preferences through voice interaction (e.g. using smart boxes or courier service stations), or authorize couriers to deliver directly.
User preference learning
The AI system can learn the user's delivery preferences, for example, users may often choose to use smart boxes or courier service stations.
Over time, AI systems can become more and more accurate in the user's preferences and automatically provide recommendations to the courier.
Exception handling
If the user is unanswered** or does not have a clear delivery preference, the AI system can prompt the courier to contact the user using an alternate method, such as sending a text message or email.
If the user explicitly refuses to deliver or requests a delayed delivery, the AI system can automatically update the delivery status and notify the courier.
Data security and privacy protection
All data relating to user interactions should be encrypted and in strict compliance with relevant data protection and privacy regulations.
Users can view and manage their delivery preferences and contact information through official channels at any time.
Continuous optimization and updating
Based on user feedback and courier experience, the AI system can be continuously optimized and updated to provide a better user experience and higher delivery efficiency.
This solution aims to use AI technology to improve the efficiency and user satisfaction of express delivery, while ensuring compliance with new express delivery regulations. Of course, this is only a preliminary solution, and the specific implementation details may need to be adjusted and optimized according to the actual situation.
If it can be realized, then when the courier gets the express from the distribution point, the AI will contact the user by itself, and feed back the result to the courier's handheld device, when the courier arrives at the delivery point, you can deliver according to the results of the handheld device, which does not even require the courier to play any **, and the user can also receive the express according to his own choice.
It is hoped that the courier company can launch this service and improve the service level.