Many trains are delayed and suspended! Someone is trapped on an icy day 12306 latest response

Mondo Social Updated on 2024-02-05

It is affected by the central and southern regions of our country.

Rain, snow and freezing weather impact.

High-speed rail delays, outages and other topics.

Cause for concern. Recently.

A train in Hubei due to line problems.

Resulting in stranded passengers.

Railway authorities in many places have issued the latest travel reminders.

In the early morning of February 3, many netizens reported that the D630 train had a power outage during the journey, and passengers were stranded on the train, stomping their feet in the cold.

Some netizens posted that on the evening of February 2, they waited for the D630 bullet train to go to Wuhan Hankou Station at Enshi Jianshi Station in Hubei Province, and encountered a delay of about 40 minutes. After getting on the train, the train slowly arrived at Tianmen South Station at about 1 a.m. on the 3rd. At this time, the train stopped, and the conductor informed him that the power was out, and the passengers were stranded at minus 1 degree Celsius for about 6 hours.

The D630 bullet train departs from Chongqing North and ends at Hankou, which lasts 6 hours and 30 minutes, and the estimated arrival time is originally 20:55 on the night of the 2nd. Some netizens posted at 5 o'clock on the 3rd, "The D630 bullet train is still parked between Tianmen and Hanchuan, and a car of people is shivering with cold." Wait for rescue. ”

According to Ms. Xu, who got on the train at Enshi Station,The D630 train was out of power from around 1 a.m. on February 3 and did not continue to run until it was restored at 8 a.m. on the 3rd. At noon on the 3rd, a number of passengers on the D630 train said that the train had arrived at Hankou Station.

According to the news released at 9:12 on the 3rd by @Wuhan Railway: Affected by low temperature, ice and snow freezing rain weather, in the early morning of February 3,The icing of the catenary of the Hanchuan to Dafu section of the Hanyi Line caused a power outage, which was repaired by the railway departmentThe operation resumed at 8:41 a.m., and the order of the train is gradually restored

Screenshot of Wuhan Railway Weibo.

Large-scale delays, outages!

The latest reminder from the railway authorities in many places

China Railway Shanghai Bureau Group *** Shanghai Station.

At 09:45 on February 4, the railway station train was released.

Information on large areas of delays and outages.

Affected by low temperature, rain, snow and freezing weather.

Some trains in and out of Shanghai Hongqiao Station are delayed and suspended.

As of 10 o'clock on February 4.

The following trains are scheduled to be suspended.

According to @Yangtze River Delta Railway News.

As of 22:00 on February 3.

Planned outages. 15 passenger trains between February 3 and February 6.

One passenger train will be resumed.

In addition, Wuhan Railway Bureau, Guangzhou Railway Group, etc. issued the latest reminders:

Wuhan Railway also issued a travel announcement in freezing rain and snowPassengers are advised not to rush to the train station:

12306 Customer Service:

Requests for rebooking, addition, etc. have been received from passengers

According to the surging news report, on the morning of February 4, the reporter called 12306 manual service ** as a passenger, and the operator said that the recent high-speed rail travel in case of heavy snow, freezing rain and other weather reasons caused by the suspension of operation, under special circumstances, can only be refunded, and there is no other solution for the time being. The reporter further confirmed whether the railway has assistance in changing the ticket and increasing the number of trains after the refund, and the manual customer service said that at present, only passengers can buy tickets again.

The suspension may be due to bad weather or some reason of the train itself, and it must be done in order to ensure the safety of passengers. The human customer service pointed out that heavy snow, fog or heavy storms and other weather may affect the line of sight of the train, which may cause the life of passengers to be dangerous, so the operation needs to be suspended. In addition, if there is a problem with the train itself, it will be suspended and repaired.

The customer service said, "There is really no way to do the above situation, everyone does not want the train to stop, but the bad weather can not risk continuing (driving), and it may cause losses at that time, which is very huge." ”

In terms of the response measures for stranded passengers, the customer service further said that many passengers have reported similar problems. In response to the above situation, the railway can only send a text message reminder to passengers as soon as possible after the occurrence of bad weather, "In everyone's appeal for changing tickets and increasing the number of trains, we can only use it as a suggestion, and we will help submit it, and we are also waiting for the appointment of additional trains." ”

It is inconvenient to travel in rainy and snowy days

I hope you all have a smooth journey

*: China Youth Daily, CCTV, @武汉铁路.

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